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Software process improvement as emergent change: a structurational analysis
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Allison, I. and Merali, Y. (2007) Software process improvement as emergent change: a structurational analysis. Information and Software Technology, Vol.49 (No.6). pp. 668-681. doi:10.1016/j.infsof.2007.02.003 ISSN 0950-5849.
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Official URL: http://dx.doi.org/10.1016/j.infsof.2007.02.003
Abstract
This paper presents a framework that draws oil Structuration theory and dialectical hermeneutics to explicate file dynamics of software process improvement (SPI) in a packaged software organisation. Adding to the growing body of qualitative research, this approach overcomes some of the criticisms of interpretive studies, especially the need for the research to be reflexive in nature.
Our longitudinal analysis of the case study shows SPI to be an emergent rather than a deterministic activity: the design and action of the change process are shown to be intertwined and shaped by their context. This understanding is based upon a structurational perspective that highlights how the unfolding/realisation of the process improvement (intent) are enabled and constrained by their context. The work builds on the recognition that the improvements can be understood from an organisational learning perspective. Fresh insights to the improvement process are developed by recognising the role of the individual to influence the improvement through facilitating or resisting the changes. The understanding gained here can be applied by organisations to enable them to improve the effectiveness of their SPI programmes, and so improve the quality of their software. (C) 2007 Elsevier B.V. All rights reserved.
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Subjects: | Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software | ||||
| Divisions: | Faculty of Social Sciences > Warwick Business School | ||||
| Journal or Publication Title: | Information and Software Technology | ||||
| Publisher: | Elsevier Science BV | ||||
| ISSN: | 0950-5849 | ||||
| Official Date: | June 2007 | ||||
| Dates: |
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| Volume: | Vol.49 | ||||
| Number: | No.6 | ||||
| Number of Pages: | 14 | ||||
| Page Range: | pp. 668-681 | ||||
| DOI: | 10.1016/j.infsof.2007.02.003 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access |
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