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Information in mental health: qualitative study of mental health service users

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Powell, John and Clarke, Aileen (2006) Information in mental health: qualitative study of mental health service users. Health Expectations, 9 (4). pp. 359-365. doi:10.1111/j.1369-7625.2006.00403.x ISSN 1369-6513.

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Official URL: http://dx.doi.org/10.1111/j.1369-7625.2006.00403.x

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Abstract

Background Despite the widespread proliferation of consumer health information provision, little is known about information needs or information-seeking behaviour in mental health. A qualitative study was therefore undertaken to explore these issues for mental health service users.

Design In-depth interview study with purposive sample of 36 men and women with experience of mental health problems.

Results Four main themes were identified. A general lack of information was equated with a lack of respect. People undertook their own research into their condition, and recognized the challenge to professionals. Stigma was widespread and inhibited information seeking. There was a desire for an explanation of mental health problems in physical terms. People particularly valued hearing other people's experience of mental health problems, for reasons of universality, instillation of hope, and understanding and empathy.

Conclusions The findings provide support for a more equal partnership between patients and professionals. Information providers and health practitioners should take account of the value of other people's experience as an information source.

Item Type: Journal Article
Subjects: H Social Sciences > HV Social pathology. Social and public welfare
R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Divisions: Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School
Journal or Publication Title: Health Expectations
Publisher: Blackwell
ISSN: 1369-6513
Official Date: 2006
Dates:
DateEvent
2006Published
Volume: 9
Number: 4
Number of Pages: 7
Page Range: pp. 359-365
DOI: 10.1111/j.1369-7625.2006.00403.x
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

Data sourced from Thomson Reuters' Web of Knowledge

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