Managing talk and non-talk in intercultural interactions : insights from two Chinese–British business meetings
Spencer-Oatey, Helen, 1952- and Xing, Jianyu. (2005) Managing talk and non-talk in intercultural interactions : insights from two Chinese–British business meetings. Multilingua - Journal of Cross-Cultural and Interlanguage Communication, Vol.24 (No.1-2). pp. 55-74. ISSN 0167-8507Full text not available from this repository.
Official URL: http://dx.doi.org/10.1515/mult.24.1-2.55
This paper explores how people’s expectations regarding talk and non-talk can affect intercultural interactions. Using discourse data from two Chinese-British business meetings together with follow-up interview comments, it describes instances when the participants reacted differently to talk/non-talk, and considers why the differing reactions occurred. It maintains that ‘silence’ can be manifested in ways other than physical non-talk, and argues that people’s perceptions of silence depend on their expectations. Mismatches in expectations, which can occur frequently in intercultural interactions, can result not only in subjective feelings of ‘uncomfortable silence’, but may also lead people to feel they have been ‘forced’ into silence or have not been ‘allowed’ to be silent.
|Item Type:||Journal Article|
|Subjects:||H Social Sciences > HM Sociology
P Language and Literature > P Philology. Linguistics
|Divisions:||Faculty of Social Sciences > Centre for Applied Linguistics|
|Library of Congress Subject Headings (LCSH):||Intercultural communication, Sociolinguistics, Social exchange, Interpersonal communication|
|Journal or Publication Title:||Multilingua - Journal of Cross-Cultural and Interlanguage Communication|
|Publisher:||De Gruyter Mouton|
|Page Range:||pp. 55-74|
Actions (login required)