The development of national occupational standards for intercultural working in the UK
MacDonald, Malcolm, O'Regan, John P. and Witana, Julie. (2009) The development of national occupational standards for intercultural working in the UK. Journal of Vocational Education & Training, Vol.61 (No.4). pp. 375-398. ISSN 1363-6820Full text not available from this repository.
Official URL: http://dx.doi.org/10.1080/13636820903363600
From 2007 to 2008, CILT (Centre for Information for Language Teachers) developed a set of National Occupational Standards for Intercultural Working in the UK. This paper reports on three questions arising from the development project: how these standards are distinctive from others, how they realise intercultural competence and how they meet workplace expectations. Drawing on the directly relevant published evidence‐base, the paper argues that these standards are distinctive in their relationship with other suites, the range of their application, and the ways in which personal attributes are exemplified and embedded within performance outcomes. The standards also reflect a multi‐dimensional approach to competencies which include personal qualities such as reflection, self‐development, critical thinking and ethics; and the standards are described in a way which is credible and achievable in the workplace. For example, one pivotal unit of the standards focuses on self‐exploration and performance improvement around the areas of inclusive working practices, effective communication and challenging stereotypes.
|Item Type:||Journal Article|
|Subjects:||H Social Sciences > HF Commerce
H Social Sciences > HM Sociology
P Language and Literature > P Philology. Linguistics
|Divisions:||Faculty of Social Sciences > Centre for Applied Linguistics|
|Library of Congress Subject Headings (LCSH):||Centre for Information on Language Teaching and Research, National Vocational Qualifications (Great Britain), Soft skills, Cultural competence, Intercultural communication|
|Journal or Publication Title:||Journal of Vocational Education & Training|
|Official Date:||7 December 2009|
|Number of Pages:||24|
|Page Range:||pp. 375-398|
|Access rights to Published version:||Restricted or Subscription Access|
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