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Hospital consultants breaking bad news with simulated patients : an analysis of communication using the Roter Interaction Analysis System
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Vail, Laura, Sandhu, Harbinder, Fisher, Joanne D., Cooke, Heather, Dale, Jeremy and Barnett, M. (2011) Hospital consultants breaking bad news with simulated patients : an analysis of communication using the Roter Interaction Analysis System. Patient Education and Counseling, Vol.83 (No.2). pp. 185-194. doi:10.1016/j.pec.2010.05.016 ISSN 0738-3991 .
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Official URL: http://dx.doi.org/10.1016/j.pec.2010.05.016
Abstract
Objective:
To explore how experienced clinicians from wide ranging specialities deliver bad news, and to investigate the relationship between physician characteristics and patient centredness.
Methods:
Consultations involving 46 hospital consultants from 22 different specialties were coded using the Roter Interaction Analysis System.
Results:
Consultants mainly focussed upon providing biomedical information and did not discuss lifestyle and psychosocial issues frequently. Doctor gender, age, place of qualification, and speciality were not significantly related to patient centredness.
Conclusion:
Hospital consultants from wide ranging specialities tend to adopt a disease-centred approach when delivering bad news. Consultant characteristics had little impact upon patient centredness. Further large-scale studies are needed to examine the effect of doctor characteristics on behaviour during breaking bad news consultations.
Practice implications:
It is possible to observe breaking bad news encounters by video-recording interactions between clinicians and simulated patients. Future training programmes should focus on increasing patient-centred behaviours which include actively involving patients in the consultation, initiating psychosocial discussion, and providing patients with opportunities to ask questions.
Item Type: | Journal Article | ||||
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Subjects: | R Medicine > R Medicine (General) R Medicine > RA Public aspects of medicine |
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Divisions: | Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School |
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Library of Congress Subject Headings (LCSH): | Hospital consultants -- Evaluation, Bad news, Physician and patient, Simulated patients | ||||
Journal or Publication Title: | Patient Education and Counseling | ||||
Publisher: | Elsevier Ireland Ltd | ||||
ISSN: | 0738-3991 | ||||
Official Date: | May 2011 | ||||
Dates: |
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Volume: | Vol.83 | ||||
Number: | No.2 | ||||
Page Range: | pp. 185-194 | ||||
DOI: | 10.1016/j.pec.2010.05.016 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access | ||||
Funder: | NHS Executive West Midlands |
Data sourced from Thomson Reuters' Web of Knowledge
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