Hu, Yansong and McLoughlin, Damien. (2011) Modifications and innovations to research solutions in the lab : a study on the post-adoptive usage behaviors of life scientists. Technovation, Vol.31 (No.10-11). pp. 539-553. ISSN 0166-4972

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Abstract

Research solutions in life science are bundles of documented knowledge (i.e., a manual) and materials provided by commercial firms to help scientists with their experiments. This study builds on existing research on post-adoptive usage to understand why some scientists are more likely to make modifications-personalization, customization, invention changes (including making add-ins and using existing functions for novel purposes)-to a research solution after their adoptions. By examining the different modification behaviors of 1908 scientists over a sixteen-year period, the authors find that the likelihood of users in making modifications are positively impacted by their diverse range of usage experience, early usage status, and collaborative support from the scientific community. While expertise can have a positive impact on the personalization and customization modifications, it has an inverted U-shaped relationship with invention changes. Interestingly, the effects from the characteristics of a research solution are mixed. For example, ease of use can negatively impact on a user's likelihood to make personalization and customization modifications or create add-ins, but it is positively linked to the likelihood in applying existing functions for novel purposes. Crown Copyright (C) 2011 Published by Elsevier Ltd. All rights reserved.

Item Type:	Journal Article
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management Faculty of Social Sciences > Warwick Business School
Journal or Publication Title:	Technovation
Publisher:	Pergamon
ISSN:	0166-4972
Date:	October 2011
Volume:	Vol.31
Number:	No.10-11
Number of Pages:	15
Page Range:	pp. 539-553
Identification Number:	10.1016/j.technovation.2011.05.001
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
URI:	http://wrap.warwick.ac.uk/id/eprint/39623

Data sourced from Thomson Reuters' Web of Knowledge

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