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Practice as the site of knowing : insights from the field of telemedicine

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Nicolini, Davide. (2011) Practice as the site of knowing : insights from the field of telemedicine. Organization Science, Vol.22 (No.3). pp. 602-620. ISSN 1047-7039

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Official URL: http://dx.doi.org/10.1287/orsc.1100.0556

Abstract

This paper aims to shift the unit of analysis in the study of organisational knowledge from individuals and their actions to practices and their relationships. It introduces the concept of "site" to help advance an understanding of the relationship between practice and knowing. The notion of site supports the intuition that knowing is both sustained in practice and manifests itself through practice. It also evokes the idea of knowledge as being rooted in an extended pattern of interconnected activities that only when taken in its living and pulsating entirety constitutes the site of knowing. In this paper, Ire view the different ways to conceptualise the relationships between knowing and practice, and I show how the idea of site adds to the existing body of work. Building on the results of a longitudinal study in the field of telemedicine, I then offer suggestions on aspects of practice where knowing manifests itself, and I use the concepts of "translation by contact" and "at distance" to explain how dispersed knowings are woven together and the power effect that can derive from these. I conclude by reflecting on the implications of this radical view and the direction for future research.

Item Type: Journal Article
Subjects: H Social Sciences > HM Sociology
R Medicine > R Medicine (General)
Divisions: Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit
Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH): Telecommunication in medicine, Actor-network theory, Knowledge management
Journal or Publication Title: Organization Science
Publisher: Institute for Operations Research and the Management Sciences (I N F O R M S)
ISSN: 1047-7039
Date: May 2011
Volume: Vol.22
Number: No.3
Page Range: pp. 602-620
Identification Number: 10.1287/orsc.1100.0556
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
URI: http://wrap.warwick.ac.uk/id/eprint/39931

Data sourced from Thomson Reuters' Web of Knowledge

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