Supplier selection using performance self assessment reporting in the automotive industry : executive summary
Riggs, Ian (2004) Supplier selection using performance self assessment reporting in the automotive industry : executive summary. EngD thesis, University of Warwick.
WRAP_THESIS_Riggs_2004.pdf - Requires a PDF viewer such as GSview, Xpdf or Adobe Acrobat Reader
Official URL: http://webcat.warwick.ac.uk/record=b1782123~S15
The automotive industry has adopted the use of third party quality
management certification as the main quality approval mechanism for its
supply base. In addition, most organisations have a system of supplier
monitoring to measure their existing supplier's performance and this approach
makes it difficult for suppliers to gain new business because their quality
capability is unknown to the customer.
Two case studies were conducted to determine whether or not suppliers
certified to one of the automotive quality management standards had
improved quality performance compared to those with the generic ISO 9001/2
standard. The research concluded that the additional certification
requirements and increased costs associated with the automotive standards
resulted in no quality benefit. Furthermore, a third case study using second
party quality assessment results demonstrated that there was no correlation
between these audit results and achieved quality performance.
Therefore the research set out to answer the question :
How can the current supplier selection practices used within the
automotive industry be improved to ensure effective decision-making?
The Supplier Performance Evaluation Datasheet (SPED) process was
developed from a synthesis of current practice and input from industry experts.
It incorporates adaptations of best practices in non-quality assessment
methods. Three key elements of the SPED process are:
- Performance reporting
- Minimum performance standards
- Stakeholder engagement
The proposed process was evaluated through two case studies at Cosworth
Technology Ltd and from an expert opinion survey of industry experts in the
field of supplier management.
The conclusion of this study was that the SPED process would enable
customers to select new suppliers with high levels of confidence. It would add
value to all organisations taking part and it is easy to implement.
|Item Type:||Thesis or Dissertation (EngD)|
|Subjects:||H Social Sciences > HD Industries. Land use. Labor
T Technology > TL Motor vehicles. Aeronautics. Astronautics
|Library of Congress Subject Headings (LCSH):||Automobile supplies industry -- Quality control -- Standards -- Great Britain, Automobile industry and trade -- Great Britain -- Case studies, Cosworth Technology Ltd|
|Official Date:||December 2004|
|Institution:||University of Warwick|
|Theses Department:||School of Engineering|
|Extent:||xiii, 93, xviii p.|
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