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Market orientation, corporate social responsibility, and business performance
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Ben Brik, Anis, Rettab, Belaid and Mellahi, Kamel (2011) Market orientation, corporate social responsibility, and business performance. Journal of Business Ethics, Volume 99 (Number 3). pp. 307-324. doi:10.1007/s10551-010-0658-z ISSN 0167-4544.
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Official URL: http://dx.doi.org/10.1007/s10551-010-0658-z
Abstract
This study examines the moderating effects of corporate social responsibility (CSR) on the association between market orientation and firm performance in the context of an emerging economy. The results from a sample of firms that operate in Dubai indicate that CSR has a synergistic effect on the impact of market orientation on business performance. The results of our research on the moderating effects of CSR on market orientation subsets reveal that although CSR moderates the association between customer orientation and business performance, it does not moderate the association between competitive orientation and inter-functional coordination and performance. The results of this study are discussed, and implications for practitioners and researchers are presented.
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HF Commerce |
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| Divisions: | Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management Faculty of Social Sciences > Warwick Business School |
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| Library of Congress Subject Headings (LCSH): | Marketing research -- United Arab Emirates -- Dubayy (Emirate), Marketing -- Management -- United Arab Emirates -- Dubayy (Emirate), Social responsibility of business -- United Arab Emirates -- Dubayy (Emirate), Business logistics -- United Arab Emirates -- Dubayy (Emirate), Organizational effectiveness, Developing countries -- Economic conditions, Performance -- Measurement | ||||
| Journal or Publication Title: | Journal of Business Ethics | ||||
| Publisher: | Springer Netherlands | ||||
| ISSN: | 0167-4544 | ||||
| Official Date: | 2011 | ||||
| Dates: |
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| Volume: | Volume 99 | ||||
| Number: | Number 3 | ||||
| Page Range: | pp. 307-324 | ||||
| DOI: | 10.1007/s10551-010-0658-z | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published |
Data sourced from Thomson Reuters' Web of Knowledge
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