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Implementing changes to hospital services : factors influencing the process and ‘results’ of reconfiguration

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Fulop, Naomi, Walters, Rhiannon, Perri, G. D. and Spurgeon, Peter (2011) Implementing changes to hospital services : factors influencing the process and ‘results’ of reconfiguration. Health Policy, Vol. 104 (No. 2). pp. 128-135. doi:10.1016/j.healthpol.2011.05.015 ISSN 01688510.

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Official URL: http://dx.doi.org/10.1016/j.healthpol.2011.05.015

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Abstract

Objectives
Acute hospital reconfiguration is often presented as a problem to be solved by calculations of optimal design, a rational process amenable to influence by open and responsive consultation. We aimed to analyse factors in the process and ‘results’ of hospital reconfiguration in three case study sites in the English NHS.

Methods
In-depth semi-structured interviews were conducted with internal and external stakeholders at each site. Analysis within each case was complemented by cross-case analysis focusing on the relationships between the features of the origins and process of reconfiguration and progress in the implementation of plans.

Findings
We identified a number of inter-related factors operating in the process of implementation which influenced the ‘results’: the drivers for change, the reconfiguration, its content (particularly the extent to which services are withdrawn or made less accessible), the influence of stakeholders, such as local politicians, financial pressures, and the role of the management team.

Conclusions
We argue that the differences in reconfiguration implementation between the three cases reflected the nature of the proposed changes and local politics, rather than the strength of the ‘evidence’ for change. National policy has tended to over-emphasise the importance of consultation using ‘evidence’ and underplays these influencing factors.

Item Type: Journal Article
Divisions: Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School > Health Sciences > Social Science & Systems in Health (SSSH)
Faculty of Science, Engineering and Medicine > Medicine > Warwick Medical School
Journal or Publication Title: Health Policy
Publisher: Elsevier Ireland Ltd.
ISSN: 01688510
Official Date: February 2011
Dates:
DateEvent
February 2011Published
Volume: Vol. 104
Number: No. 2
Page Range: pp. 128-135
DOI: 10.1016/j.healthpol.2011.05.015
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Open Access (Creative Commons)
Open Access Version:
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Data sourced from Thomson Reuters' Web of Knowledge

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