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Exploring co-presence enabled collaboration in social computing inspired enterprise systems

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Subramaniam, N., Nandhakumar, Joe and Baptista, João (2010) Exploring co-presence enabled collaboration in social computing inspired enterprise systems. In: 2010 International Conference of Information Systems (ICIS), St. Louis, USA, 12-15 Dec, 2010. Published in: ICIS 2010 Proceedings (Paper 141).

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Official URL: http://aisel.aisnet.org/icis2010_submissions/141

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Abstract

This research describes the findings from an interpretive case study that explores the interplay between social computing (SC) and enterprise systems (ES). A fundamental shift is evident in how organisations become more effective through the adoption of SC capabilities. As process centric ES continues to pose challenges, an SC inspired, people-centric ES has become a medium for efficient interaction and collaboration across the divisions of an organisation. In this organisational reality, we explore the role of virtual co-presence of users on collaboration in ES. Our findings indicate that virtual co-presence enabled interactions, when focused and sustained over time, could facilitate collaboration for sharing of knowledge. An understanding of how users interact in mediated encounters contributes to our knowledge of how focused interactions may enable collaborations in ES. By drawing on the findings, the research seeks to outline some implications for the practice of a collaborative ES for the contemporary organisations.

Item Type: Conference Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit
Faculty of Social Sciences > Warwick Business School > Information Systems & Management
Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: ICIS 2010 Proceedings
Publisher: ICIS
Official Date: 2010
Dates:
DateEvent
2010Published
Number: Paper 141
Status: Not Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Conference Paper Type: Paper
Title of Event: 2010 International Conference of Information Systems (ICIS)
Type of Event: Conference
Location of Event: St. Louis, USA
Date(s) of Event: 12-15 Dec, 2010

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