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Managing Customer Lateness in Service Setting
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Dacko, Scott, Liu, Ben and Simoes, C. (2011) Managing Customer Lateness in Service Setting. In: 19th Annual Frontiers in Service Conference , Karlstad, Sweden , June 10 – 13, 2011 (Unpublished)
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Official URL: http://www.rhsmith.umd.edu/frontiersconference/pas...
| Item Type: | Conference Item (Paper) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management Faculty of Social Sciences > Warwick Business School |
| Date: | 2011 |
| Status: | Not Peer Reviewed |
| Publication Status: | Unpublished |
| Access rights to Published version: | Restricted or Subscription Access |
| Conference Paper Type: | Paper |
| Title of Event: | 19th Annual Frontiers in Service Conference |
| Type of Event: | Conference |
| Location of Event: | Karlstad, Sweden |
| Date(s) of Event: | June 10 – 13, 2011 |
| URI: | http://wrap.warwick.ac.uk/id/eprint/43599 |
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