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Managing Customer Lateness in Service Setting

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Dacko, Scott, Liu, Ben and Simoes, C. (2011) Managing Customer Lateness in Service Setting. In: 19th Annual Frontiers in Service Conference , Karlstad, Sweden , June 10 – 13, 2011 (Unpublished)

Full text not available from this repository.
Official URL: http://www.rhsmith.umd.edu/frontiersconference/pas...
Item Type: Conference Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management
Faculty of Social Sciences > Warwick Business School
Date: 2011
Status: Not Peer Reviewed
Publication Status: Unpublished
Access rights to Published version: Restricted or Subscription Access
Conference Paper Type: Paper
Title of Event: 19th Annual Frontiers in Service Conference
Type of Event: Conference
Location of Event: Karlstad, Sweden
Date(s) of Event: June 10 – 13, 2011
URI: http://wrap.warwick.ac.uk/id/eprint/43599

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