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Introduction to the dark side of service dynamics

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Harris, Lloyd C. (2008) Introduction to the dark side of service dynamics. In: AMA SERVSIG International Research Conference 2008, ULMS, Liverpool, UK, June 2008. Published in: Proceedings of the AMA SERVSIG International Research Conference 2008

Full text not available from this repository.
Item Type: Conference Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management
Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: Proceedings of the AMA SERVSIG International Research Conference 2008
Publisher: American Marketing Association
Date: 2008
Status: Not Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Conference Paper Type: Paper
Title of Event: AMA SERVSIG International Research Conference 2008
Type of Event: Conference
Location of Event: ULMS, Liverpool, UK
Date(s) of Event: June 2008
URI: http://wrap.warwick.ac.uk/id/eprint/43649

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