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Conceptualizing online service switching barriers and inducements
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Ghazali , E., Arnott, David and Harris, Lloyd C. (2008) Conceptualizing online service switching barriers and inducements. In: 22nd Service Conference and Workshop, University of Westminster at the RAC, London, 6-8 Nov, 2008. Published in: Proceedings of the 22nd Service Conference and Workshop ISSN 978-0-9552-6855-7.
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Item Type: | Conference Item (Paper) | ||||
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management | ||||
Divisions: | Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management Faculty of Social Sciences > Warwick Business School |
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Journal or Publication Title: | Proceedings of the 22nd Service Conference and Workshop | ||||
Publisher: | University of Westminster | ||||
ISSN: | 978-0-9552-6855-7 | ||||
Official Date: | 2008 | ||||
Dates: |
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Status: | Not Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access | ||||
Conference Paper Type: | Paper | ||||
Title of Event: | 22nd Service Conference and Workshop | ||||
Type of Event: | Conference | ||||
Location of Event: | University of Westminster at the RAC, London | ||||
Date(s) of Event: | 6-8 Nov, 2008 |
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