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Factors associated with dysfunctional customer behaviour: an empirical study
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Reynolds, K.L and Harris, Lloyd C. (2008) Factors associated with dysfunctional customer behaviour: an empirical study. In: 22nd Service Conference and Workshop, University of Westminster at the RAC, London, 6-8 Nov, 2008. Published in: Proceedings of the 22nd Service Conference and Workshop
Full text not available from this repository.| Item Type: | Conference Item (Paper) |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management Faculty of Social Sciences > Warwick Business School |
| Journal or Publication Title: | Proceedings of the 22nd Service Conference and Workshop |
| Publisher: | University of Westminster |
| ISSN: | 978-0-9552-6855-7 |
| Date: | 2008 |
| Status: | Not Peer Reviewed |
| Publication Status: | Published |
| Access rights to Published version: | Restricted or Subscription Access |
| Conference Paper Type: | Paper |
| Title of Event: | 22nd Service Conference and Workshop |
| Type of Event: | Conference |
| Location of Event: | University of Westminster at the RAC, London |
| Date(s) of Event: | 6-8 Nov, 2008 |
| URI: | http://wrap.warwick.ac.uk/id/eprint/43660 |
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