He, Hongwei and Baruch, Yehuda. (2009) Transforming organizational identity under institutional change. Journal of Organizational Change Management, Vol.22 (No.6). pp. 575-599. ISSN 0953-4814

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Abstract

Purpose – The objective of this paper is to report a case study investigating how organizational identity evolves during institutional change within a UK building society. Design/methodology/approach – The paper employs an inductive case study, which is appropriate for examining such change processes. It builds on grounded theory, considered appropriate for such an explanatory research. Findings – The paper finds that: institutional change, especially regulation and practice changes, serves as the trigger to increasing salience of identity issues, i.e. identity ambiguity, legitimacy crisis and perceived identity obsolescence; leadership, organizational culture and strategic exercises are salient apparatuses to tackle identity problems caused by external pressure; and a new identity is formed as a result of the managerial interventions, characterised by the rediscovery of historical roots, modernization and dualism. Research limitations/implications – The paper provides an account of identity change, given a broader business environment change context within which the organization operates. Utilizing qualitative study of one case may be taken as a limitation. Originality/value – The theoretical contribution reflected in the findings has implications for the interfaces between identity and institutional environment and organizational culture.

Item Type:	Journal Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management Faculty of Social Sciences > Warwick Business School
Journal or Publication Title:	Journal of Organizational Change Management
Publisher:	Emerald Group Publishing Ltd.
ISSN:	0953-4814
Date:	2009
Volume:	Vol.22
Number:	No.6
Number of Pages:	25
Page Range:	pp. 575-599
Identification Number:	10.1108/09534810910997014
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
URI:	http://wrap.warwick.ac.uk/id/eprint/43722

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