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A study of the relationship between exit, voice, loyalty and neglect and commitment in India
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Mellahi, Kamel, Budhwar, P. S and Li, Baibing. (2010) A study of the relationship between exit, voice, loyalty and neglect and commitment in India. Human Relations, Vol.63 (No.3). pp. 349-369. ISSN 0018-7267
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Official URL: http://dx.doi.org/10.1177/0018726709348932
Abstract
Drawing on exit, voice, loyalty and neglect (EVLN) literature, this study examines direct and interactive associations between organizational-level commitment and team-level commitment and the use of EVLN by managers in India. The study is based on a survey of 200 managers and supervisors from seven Indian firms. The findings on the use of voice are consistent with the past research in Western countries, but challenge the prevailing assumption about the use of voice in high power distance societies. The results also indicate that team-level commitment moderates the association between organizational-level commitment and the use of EVLN.
| Item Type: | Journal Article |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management Faculty of Social Sciences > Warwick Business School |
| Journal or Publication Title: | Human Relations |
| Publisher: | Sage Publications Ltd. |
| ISSN: | 0018-7267 |
| Date: | 2010 |
| Volume: | Vol.63 |
| Number: | No.3 |
| Number of Pages: | 21 |
| Page Range: | pp. 349-369 |
| Identification Number: | 10.1177/0018726709348932 |
| Status: | Peer Reviewed |
| Publication Status: | Published |
| Access rights to Published version: | Restricted or Subscription Access |
| URI: | http://wrap.warwick.ac.uk/id/eprint/43927 |
Data sourced from Thomson Reuters' Web of Knowledge
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