A study of the relationship between exit, voice, loyalty and neglect and commitment in India
Mellahi, Kamel, Budhwar, P. S and Li, Baibing. (2010) A study of the relationship between exit, voice, loyalty and neglect and commitment in India. Human Relations, Vol.63 (No.3). pp. 349-369. ISSN 0018-7267Full text not available from this repository.
Official URL: http://dx.doi.org/10.1177/0018726709348932
Drawing on exit, voice, loyalty and neglect (EVLN) literature, this study examines direct and interactive associations between organizational-level commitment and team-level commitment and the use of EVLN by managers in India. The study is based on a survey of 200 managers and supervisors from seven Indian firms. The findings on the use of voice are consistent with the past research in Western countries, but challenge the prevailing assumption about the use of voice in high power distance societies. The results also indicate that team-level commitment moderates the association between organizational-level commitment and the use of EVLN.
|Item Type:||Journal Article|
|Subjects:||H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management|
|Divisions:||Faculty of Social Sciences > Warwick Business School > Marketing & Strategic Management
Faculty of Social Sciences > Warwick Business School
|Journal or Publication Title:||Human Relations|
|Publisher:||Sage Publications Ltd.|
|Number of Pages:||21|
|Page Range:||pp. 349-369|
|Access rights to Published version:||Restricted or Subscription Access|
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