The Library
Process re-engineering success in small and medium sized enterprises
Tools
Chang, Jeffrey, Levy, Margi and Powell, Philip (2009) Process re-engineering success in small and medium sized enterprises. International Journal of Enterprise Information Systems, Vol.5 (No.3). pp. 14-26. doi:10.4018/jeis.2009070102 ISSN 1548-1115.
Research output not available from this repository.
Request-a-Copy directly from author or use local Library Get it For Me service.
Official URL: http://dx.doi.org/10.4018/jeis.2009070102
Abstract
The factors that lead to business process re-engineering (BPR) success in small and medium-sized enterprises (SMEs) are not clearly understood. This article reviews the main contributing factors to BPR success using a framework that considers culture, structure, technology and resource. Eight Taiwanese case studies are used to explore issues contributing to, or impeding, successful process re-engineering in small firms. The analysis shows that BPR success is empowered by innovation, employee empowerment, top management commitment and strategic direction and is dependent upon customer relations, IS involvement and financial resources.
Item Type: | Journal Article | ||||
---|---|---|---|---|---|
Subjects: | H Social Sciences > HB Economic Theory | ||||
Divisions: | Faculty of Social Sciences > Warwick Business School > Centre for Small & Medium-Sized Enterprises Faculty of Social Sciences > Warwick Business School |
||||
Journal or Publication Title: | International Journal of Enterprise Information Systems | ||||
Publisher: | I G I Global | ||||
ISSN: | 1548-1115 | ||||
Official Date: | 2009 | ||||
Dates: |
|
||||
Volume: | Vol.5 | ||||
Number: | No.3 | ||||
Number of Pages: | 13 | ||||
Page Range: | pp. 14-26 | ||||
DOI: | 10.4018/jeis.2009070102 | ||||
Status: | Not Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access |
Request changes or add full text files to a record
Repository staff actions (login required)
View Item |