Chang, Li-Jen, Levy, Margi and Powell, Philip (2011) Small Firm Process Re-Engineering Success. In: Tavana, M., (ed.) Managing Adaptability, Intervention, and People in Enterprise Information Systems. United States: I G I Global, pp. 138-155. ISBN 978-1-6096-0529-2

Full text not available from this repository.

Abstract

Small firms are undertaking business process re-engineering (BPR), but the factors contributing to success of these activities are not clearly understood. This research reviews the main contributing factors to BPR success using a framework that considers culture, structure, technology, and resource. Evidence from Taiwanese firms is used to explore issues contributing to, or impeding, successful process re-engineering in small firms. The analysis shows that BPR success is empowered by innovation, employee empowerment, top management commitment, and strategic direction and is dependent upon customer relations, Information Systems involvement, and financial resources.

Item Type:	Book Item
Subjects:	H Social Sciences > HG Finance
Divisions:	Faculty of Social Sciences > Warwick Business School > Centre for Small & Medium-Sized Enterprises Faculty of Social Sciences > Warwick Business School
Publisher:	I G I Global
Place of Publication:	United States
ISBN:	978-1-6096-0529-2
Book Title:	Managing Adaptability, Intervention, and People in Enterprise Information Systems
Editor:	Tavana, M.
Date:	2011
Number:	Chapter 7
Number of Pages:	18
Page Range:	pp. 138-155
Identification Number:	10.4018/978-1-60960-529-2.ch007
Status:	Not Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
URI:	http://wrap.warwick.ac.uk/id/eprint/44557

Request changes to a record

Actions (login required)

View Item