Small Firm Process Re-Engineering Success
Chang, Li-Jen, Levy, Margi and Powell, Philip (2011) Small Firm Process Re-Engineering Success. In: Tavana, M., (ed.) Managing Adaptability, Intervention, and People in Enterprise Information Systems. United States: I G I Global, pp. 138-155. ISBN 978-1-6096-0529-2Full text not available from this repository.
Official URL: http://dx.doi.org/10.4018/978-1-60960-529-2.ch007
Small firms are undertaking business process re-engineering (BPR), but the factors contributing to success of these activities are not clearly understood. This research reviews the main contributing factors to BPR success using a framework that considers culture, structure, technology, and resource. Evidence from Taiwanese firms is used to explore issues contributing to, or impeding, successful process re-engineering in small firms. The analysis shows that BPR success is empowered by innovation, employee empowerment, top management commitment, and strategic direction and is dependent upon customer relations, Information Systems involvement, and financial resources.
|Item Type:||Book Item|
|Subjects:||H Social Sciences > HG Finance|
|Divisions:||Faculty of Social Sciences > Warwick Business School > Centre for Small & Medium-Sized Enterprises
Faculty of Social Sciences > Warwick Business School
|Publisher:||I G I Global|
|Place of Publication:||United States|
|Book Title:||Managing Adaptability, Intervention, and People in Enterprise Information Systems|
|Number of Pages:||18|
|Page Range:||pp. 138-155|
|Status:||Not Peer Reviewed|
|Access rights to Published version:||Restricted or Subscription Access|
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