Skip to content Skip to navigation
University of Warwick
  • Study
  • |
  • Research
  • |
  • Business
  • |
  • Alumni
  • |
  • News
  • |
  • About

University of Warwick
Publications service & WRAP

Highlight your research

  • WRAP
    • Home
    • Search WRAP
    • Browse by Warwick Author
    • Browse WRAP by Year
    • Browse WRAP by Subject
    • Browse WRAP by Department
    • Browse WRAP by Funder
    • Browse Theses by Department
  • Publications Service
    • Home
    • Search Publications Service
    • Browse by Warwick Author
    • Browse Publications service by Year
    • Browse Publications service by Subject
    • Browse Publications service by Department
    • Browse Publications service by Funder
  • Statistics
  • Help & Advice
University of Warwick

The Library

  • Login

SimLean : utilising simulation in the implementation of lean in healthcare

Tools
- Tools
+ Tools

Robinson, Stewart, 1964-, Radnor, Z. J. (Zoe J.), Burgess, Nicola and Worthington, Claire. (2012) SimLean : utilising simulation in the implementation of lean in healthcare. European Journal of Operational Research, Vol.219 (No.1). pp. 188-197. ISSN 0377-2217

[img]
Preview
Text
WRAP_burgess_SLIM Overview EJOR revised.pdf - Accepted Version

Download (695Kb) | Preview
Official URL: http://dx.doi.org/10.1016/j.ejor.2011.12.029

Abstract

Discrete-event simulation (DES) and lean are approaches that have a similar motivation: improvement of processes and service delivery. Both are being used to help improve the delivery of healthcare, but rarely are they used together. This paper explores from a theoretical and an empirical perspective the potential complementary roles of DES and lean in healthcare. The aim is to increase the impact of both approaches in the improvement of healthcare systems. Out of this exploration, the 'SimLean' approach is developed in which three roles for DES with lean are identified: education, facilitation and evaluation. These roles are demonstrated through three examples of DES in action with lean. The work demonstrates how the fusion of DES with lean can improve both stakeholder engagement with DES and the impact of lean.

Item Type: Journal Article
Subjects: R Medicine > R Medicine (General)
T Technology > T Technology (General)
Divisions: Faculty of Social Sciences > Warwick Business School > International Centre for Governance & Public Management
Faculty of Social Sciences > Warwick Business School
Library of Congress Subject Headings (LCSH): Operations research, Discrete-time systems, Medical care -- Simulation methods
Journal or Publication Title: European Journal of Operational Research
Publisher: Elsevier Science BV
ISSN: 0377-2217
Date: 2012
Volume: Vol.219
Number: No.1
Number of Pages: 10
Page Range: pp. 188-197
Identification Number: 10.1016/j.ejor.2011.12.029
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Related URLs:
  • Related item in WRAP
References: Aaby, K., Herrmann, J.W., Jordan, C.S., Treadwell, M. and Wood, K. (2006). Montgomery County’s Public Health Service uses Operations Research to Plan Emergency Mass Dispensing and Vaccination Clinics. Interfaces, 36 (6), 569-579. Abdulmalek, F.A. and Rajgopal, J. (2006). Analyzing the Benefits of Lean Manufacturing and Value stream Mapping via Simulation: A Process Sector Case. International Journal of Production Economics, 107, 223-236. Anand, G. and Kodali, R. (2009). Simulation Model for the Design of Lean Manufacturing Systems – A Case Study. International Journal of Productivity and Quality Management, 4 (5-6), 691-714. Badurdeen, F. Marksberry, P., Hall, A. and Gregory, B. (2010). Teaching Lean Manufacturing with Simulations and Games: A Survey of Future Directions. Simulation & Gaming, 41(4), 465–486. Banks, J., Carson, J.S., Nelson, B.L. and Nicol, D.M. (2005). Discrete-Event System Simulation, 4th ed. Upper Saddle River, NJ: Prentice Hall. Bicheno, J. and Holweg, M. (2009). The Lean Toolbox, 4th ed. Buckingham, UK: PICSIE Books. Brailsford, S.C. (2005). Overcoming the Barriers to Implementation of Operations Research Simulation Models in Healthcare. Clinical and Investigative Medicine, 28, 312-315. Brailsford, S.C., Harper, P.R., Patel, B. and Pitt, M. (2009a). An Analysis of the Academic Literature on Simulation and Modelling in Health Care. Journal of Simulation, 3 (3), 130-140. Brailsford, S.C., Bolt, T., Connell, C., Klein, J.H. and Patel, B. (2009b). Stakeholder Engagement in Health Care Simulation. Proceedings of the 2009 Winter Simulation Conference (M.D. Rossetti, R.R. Hill, B. Johansson, A. Dunkin, and R.G. Ingalls, eds.), IEEE, Piscataway, NJ, 1840-1849. Brailsford, S. and Vissers, J. (2011). OR in Healthcare: A European Perspective. European Journal of Operational Research, 212, 223-234. Brandao de Souza, L. (2009). Trends and Approaches in Lean Healthcare, Leadership in Health Services 22 (2), 121-139. Chang, S.-J., Hsiao, H.-C., Huang, L.-H. and Chang, H. (2011). Taiwan Quality Indicator Project and Hospital Productivity Growth. Omega, 39 (1), 14-22. Dennis, S., King, B., Hind, M. and Robinson, S. (2000). Applications of Business Process Simulation and Lean Techniques in British Telecommunications Plc. Proceedings of the 2000 Winter Simulation Conference (J.A. Joines, R.R. Barton, K. Kang, and P.A. Fishwick, eds.). IEEE, Piscataway, NJ, 2015-2021. Detty, R.B. and Yingling, J.C. (2000). Quantifying Benefits of Conversion to Lean Manufacturing with Discrete Event Simulation: A Case Study. International Journal of Production Research, 38 (2), 429-445. Eldabi, T. (2009). Implementation Issues of Modeling and Healthcare Problems: Misconceptions and Lessons. Proceedings of the 2009 Winter Simulation Conference (M.D. Rossetti, R.R. Hill, B. Johansson, A. Dunkin, and R.G. Ingalls, eds.), IEEE, Piscataway, NJ, 1831-1839. Eldabi, T., Paul, R.J. and Young, T. (2007). Simulation Modelling in Healthcare: Reviewing Legacies and Investigating Futures. Journal of the Operational Research Society, 58 (2), 262-270. Fone, D., Hollinghurst, S., Temple, M., Round, A., Lester, N., Weightman, A., Roberts, K., Coyle, E., Bevan, G. and Palmer, S. (2003). Systematic Review of the Use and Value of Computer Simulation Modelling in Population Health and Health Care Delivery. Journal of Public Health Medicine, 25 (4), 325-335. Fredendall, L.D., Ojha, D. and Patterson, J.W. (2010). Concerning the Theory of Workload Control. European Journal of Operational Research, 201, 99-111. Fujimoto, T. (1999). Organisational for Effective Product Development - The Case of the Global Automobile Industry. Boston: Harvard University Graduate School of Business Administration. Griffiths, J.D., Jones, M., Read, M.S. and Williams, J.E. (2010). A Simulation Model of Bed-Occupancy in a Critical Care Unit. Journal of Simulation¸4 (1), 52-59. Günal M.M. and Pidd, M. (2010) Discrete Event Simulation for Performance Modelling in Health Care: A Review of the Literature. Journal of Simulation, 4 (1), 42-51. Günal M.M. and Pidd, M. (2011) DGHPSIM: Generic Simulation of Hospital Performance. ACM Transactions on Modeling and Computer Simulation (TOMACS). 21 (4), forthcoming. Guthrie, J. (2006). The Joys of a Health Service Driven by Toyota. Financial Times. Hagtvedt, R., Griffin, P., Keskinocak, P. and Roberts, R. (2009). A Simulation Model to Compare Strategies for the Reduction of Health-Care-Associated Infections. Interfaces, 39 (3), 256-270. Hines, P., Holweg, M. and Rich, N. (2004). Learning to Evolve. A Review of Contemporary Lean Thinking, International Journal of Operations and Production Management 24(10), 994-1011. Hines, P., Found, P. and Harrison, R. (2008). Staying Lean: Thriving, Not Just Surviving. Cardiff University, Cardiff: Lean Enterprise Research Centre. Hollocks, B. (1992). A Well-kept Secret? Simulation in Manufacturing Industry Reviewed. OR Insight, 5 (4), 12-17. Hollocks, B. (2006). Forty Years of Discrete-Event Simulation - A Personal Reflection. Journal of the Operational Research Society, 57 (12), 1383-1399. Hollocks, B. (2008). Intelligence, Innovation and Integrity— KD Tocher and the Dawn of Simulation. Journal of Simulation, 2 (3), 128–137. Holweg, M. (2007). The Genealogy of Lean Production, Journal of Operations Management 25, 420-437. Jacobson, S.H., Hall, S.N. and Swisher, J.R. (2006). Discrete-Event Simulation of Health Care System. Patient Flow: Reducing Delay in Healthcare Delivery (R.W. Hall, ed.), Springer International Series, 211-252. Jahangirian, M., Eldabi, T., Naseer, A., Stergioulas, L.K. and Young, T. (2010). Simulation in Manufacturing and Business: A Review. European Journal of Operational Research, 203, pp. 1-13. Jun, J.B., Jacobson, S.H. and Swisher, J.R. (1999). Application of Discrete-Event Simulation in Health Care Clinics: A Survey. Journal of the Operational Research Society, 50 (2), 109-123. Katsaliaki, K. And Brailsford, S.C. (2007). Using Simulation to Improve the Blood Supply Chain. Journal of the Operational Research Society, 58 (2), 219-227. Khurma, N., Bacioiu, G.M. and Pasek, Z.J. (2008). Simulation-Based Verification of Lean Improvement for Emergency Room Process. Proceedings of the 2008 Winter Simulation Conference (S. J. Mason, R. R. Hill, L. Mönch, O. Rose, T. Jefferson, J. W. Fowler, eds.), IEEE, Piscataway, NJ, 1490-1499. Kuljis, J., Paul, R.J. and Stergioulas, L.K. (2007). Can Health Care Benefit from Modeling and Simulation Methods in the Same Way as Business and Manufacturing Has? Proceedings of the 2007 Winter Simulation Conference (Henderson, S.G., Biller, G., Hsieh, M.-H., Shortle, J., Tew, J.D., Barton, R.R., eds.), IEEE, Piscataway, NJ, 1449-1453. Marvel J.H. and Standridge, C.R. (2009). A Simulation-Enhanced Lean Design Process. Journal of Industrial Engineering and Management, 2 (1), 90-113. Mustafee, N., Katsaliaki, K. and Taylor, S.J.E. (2010). Profiling Literature in Healthcare Simulation. Simulation, 86 (8-9), 543-558. Nance, R.E. and Sargent, R.G. (2002). Perspectives on the Evolution of Simulation. Operations Research 50 (1), 161-172. Ncube, L.B. (2010). A Simulation of Lean Manufacturing: The Lean Lemonade Tycoon 2. Simulation & Gaming, 41(4), 568–586. NHSI (2007). Going Lean in the NHS. http://www.institute.nhs.uk/option,com_joomcart/Itemid,26/main_page,document_product_info/products_id,231.html (Accessed January 2011). NHSI (2010a). Quality and Service Improvement Tools: Modelling and Simulation. www.institute.nhs.uk/quality_and_service_improvement_tools/quality_and_service_improvement_tools/modelling_and_simulation.html (Accessed January 2011). NHSI (2010b). Lean Thinking. http://www.institute.nhs.uk/quality_and_value/lean_thinking/lean_thinking.html (Accessed January 2011). NVivo (2010). www.qsrinternational.com/products_nvivo.aspx (Accessed January 2011). Ohno, T. (1988). The Toyota Production System: Beyond Large-Scale Production. Portland: Productivity Press. Paul, S.A., Reddy, M.C. and DeFlitch, C.J. (2010). A Systematic Review of Simulation Studies Investigating Emergency Department Overcrowding. Simulation, 86 (8-9), 559-571. Pitt, M. (2008). Simulation for Strategic Planning in Health Care – ‘The State of the Art.’ Briefing Report for the NHS Institute: www.institute.nhs.uk/images//documents/BuildingCapability/ScenarioGenerator/state-of-the-art.pdf (Accessed February 2011). Proudlove, N.C., Black, S. and Fletcher, A. (2007). OR and the Challenge to Improve the NHS: Modelling for Insight and Improvement in in-Patient Flows. Journal of the Operational Research Society, 58, 145-158. Radnor, Z.J., Walley, P., Stephens, A. and Bucci, G. (2006). Evaluation of the Lean Approach to Business Management and its use in the Public Sector, Government Social Research. Radnor, Z.J. and Boaden, R. (2008). Lean in Public Services – Panacea or Paradox?, Public Money and Management, 28 (1), 3-7. Radnor, Z.J., Davies, R. and Burgess, N. (2009). How much Lean are English Hospitals Implementing? National Health Executive, 60-62. Radnor, Z.J. (2010). Review of Business Process Improvement Methodologies in Public Services. London: Advanced Instuite of Management. Radnor, Z.J., Holweg, M. and Waring, J. (2011). Lean in Healthcare: The Unfilled Promise? Social Science and Medicine, forthcoming. Reijersa, H.A. and Liman Mansar, S. (2005). Best Practices in Business Process Redesign: An Overview and Qualitative Evaluation of Successful Redesign Heuristics. Omega, 33 (4), 283-306. Robinson, S. (2004). Simulation: The Practice of Model Development and Use. Chichester, UK: Wiley. Robinson, S. (2005). Discrete-Event Simulation: From the Pioneers to the Present, What Next? Journal of the Operational Research Society, 56 (6), 619-629. Robinson, S. (2008). Conceptual Modelling for Simulation Part I: Definition and Requirements. Journal of the Operational Research Society, 59 (3), 278-290. Shannon, P.W., Krumwide, K.R. and Street, J.N. (2010). Using Simulation to Explore Lean Manufacturing Implementation Strategies. Journal of Management Education, 34 (2), 280-302. Silvester, K., Lendon, R., Bevan, H.R.S. and Walley, P. (2004). Reducing Waiting Times in the NHS: Is Lack of Capacity the Problem?, Clinician in Management, 12 (3), 105-111. SIMUL8 (2010). www.simul8.com (Accessed January 2011). Solding, P. and Gullander, P. (2009). Concepts for Simulation Based Value Stream Mapping. Proceedings of the 2009 Winter Simulation Conference (M.D. Rossetti, R.R. Hill, B. Johansson, A. Dunkin, and R.G. Ingalls, eds.), IEEE, Piscataway, NJ, 2231-2237. Spear, S. (2005). Fixing Health Care from the Inside, Harvard Business Review (September), 78-91. Womack, J.P., Jones, D.T. and Roos, D. (1990). The Machine That Changed the World. New York: Rawson Associates. Womack, J.P. and Jones, D.T. (1996). Lean Thinking, Book Review in Financial Times, 30th September 1996 Worthington, C., Robinson, S., Burgess, N. and Radnor, Z. (2010). Rapid Modelling of Patient Flow in a Health Care Setting: Integrating Simulation with Lean. Rapid Modelling and Quick Response: Intersection of Theory and Practice (Reiner, G., ed.). London: Springer, 131-142. Wysocki, B. (2004). How Toyota's Production Techniques are Applied to Hospitals, Wall Sreet Journal Young, T., Brailsford, S., Connell, C., Davies, R., Harper, P. and Klein, J.H. (2004). Using Industrial Processes to Improve Patient Care. British Medical Journal, 328, 162-164. Young, T.P. and McClean, S.I. (2008). A Critical Look at Lean Thinking in Healthcare, Quality & Safety in Health Care, 17, 382-286. Young, T., Eatock, J., Jahangirian, M., Naseer, A. and Lilford, R. (2009). Three Critical Challenges for Modelling and Simulation in Healthcare. Proceedings of the 2009 Winter Simulation Conference (M.D. Rossetti, R.R. Hill, B. Johansson, A. Dunkin, and R.G. Ingalls, eds.), IEEE, Piscataway, NJ, 1823-1830.
URI: http://wrap.warwick.ac.uk/id/eprint/44936

Request changes to a record

Actions (login required)

View Item View Item

Document Downloads

More statistics for this item...
twitter

Email us: publications@warwick.ac.uk
Contact Details
About Us