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The roles of context and everyday experience in understanding work-non-work relationships : a qualitative diary study of white- and blue-collar workers

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Poppleton, Sarah, Briner, Rob B. and Kiefer, Tina. (2010) The roles of context and everyday experience in understanding work-non-work relationships : a qualitative diary study of white- and blue-collar workers. Journal of Occupational and Organizational Psychology , Vol.81 (No.3). pp. 481-502. ISSN 0963-1798

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Official URL: http://dx.doi.org/10.1348/096317908X295182

Abstract

The purpose of the study was to address several of the limitations of work-non-work research by adopting a qualitative diary methodology which explored insiders' accounts of both the positive and negative aspects of work-non-work relationships and examined the role of context in shaping such relationships. Daily diary data on work-non-work events and post-diary interview data were collected from participants in two contrasting organizational contexts: Flexorg (N=20), a progressive local government organization and The Factory (N=18), a traditional manufacturing organization. Work-non-work relationships were found to be simultaneously enriching and depleting in both organizations. For Flexorg workers, work-non-work relationships were characterized by facilitation and time-based conflicts. At The Factory, high spillover from work to non-work and vice versa challenged the assumption that blue-collar work is typified by segmentation (Nippert-Eng, 1995). The experience of work-non-work events was shaped by the nature of the work, the work-non-work culture and working patterns in both organizations. The study also identified negative spillover as a qualitatively more important problem than work-non-work conflict in this study, and identified a social dimension of work-non-work conflict which was found across organizational contexts.

Item Type: Journal Article
Subjects: H Social Sciences > HD Industries. Land use. Labor
Divisions: Faculty of Social Sciences > Warwick Business School > International Centre for Governance & Public Management
Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: Journal of Occupational and Organizational Psychology
Publisher: John Wiley & Sons Ltd.
ISSN: 0963-1798
Date: 2010
Volume: Vol.81
Number: No.3
Number of Pages: 22
Page Range: pp. 481-502
Identification Number: 10.1348/096317908X295182
Status: Peer Reviewed
Publication Status: Published
URI: http://wrap.warwick.ac.uk/id/eprint/45134

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