McGivern, Gerry and Ferlie, Ewan (2007) Playing tick-box games : interrelating defences in professional appraisal. Human Relations, Vol.60 (No.9). pp. 1361-1385. doi:10.1177/0018726707082851 ISSN 0018-7267.

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Abstract

We here examine the introduction of appraisal for senior medical professionals. Our recent qualitative field research found four main experiences of appraisal (developmental, disappointed reflection, defensive assessment and cynical dismissal of appraisal as a waste of time), which we developed into a typology. We argue many professionals `play tick-box games' to give the impression of auditable practice while continuing to practise in a traditional way. We develop existing theory on the `audit society', social defences and `mock bureaucracy' to explain interrelating defences which occur in appraisal as a reaction to the risks and conflict experienced in professional regulation

Item Type:	Journal Article
Divisions:	Faculty of Social Sciences > Warwick Business School > International Centre for Governance & Public Management Faculty of Social Sciences > Warwick Business School > Industrial Relations & Organisational Behaviour Faculty of Social Sciences > Warwick Business School
Journal or Publication Title:	Human Relations
Publisher:	Sage Publications Ltd.
ISSN:	0018-7267
Official Date:	2007
Dates:	Date Event 2007 Published
Volume:	Vol.60
Number:	No.9
Page Range:	pp. 1361-1385
DOI:	10.1177/0018726707082851
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access

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