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The Distortion of a Managerial Technique? The Case of Clinical Networks in UK Health Care

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Addicott, Rachael, McGivern, Gerry and Ferlie, Ewan (2007) The Distortion of a Managerial Technique? The Case of Clinical Networks in UK Health Care. British Journal of Management, Vol. 18 (No. 1). pp. 93-105. doi:10.1111/j.1467-8551.2006.00494.x ISSN 1045-3172.

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Official URL: http://dx.doi.org/10.1111/j.1467-8551.2006.00494.x

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Abstract

Managed networks are increasingly common in the British National Health Service (NHS) as a means of streamlining and standardizing patient care across organizational and professional boundaries. However, there has been limited research regarding whether this technique is the most appropriate management style for delivery of health services. This article draws upon the authors' research on managed clinical networks for cancer in the UK–a model that set out to guide and develop knowledge flows across cancer service providers. It examines how the initial purpose of these networks was distorted by the broader function of New Labour's ‘modernization agenda’, which has ultimately focused on organizational restructuring and adhering to government targets. Our analysis, which develops Lozeau, Langley and Denis's model of the corruption of managerial techniques, suggests that the initial knowledge-sharing purpose of networks underwent top-down ‘distortion’ by the demands of central government. This resulted in superficial bottom-up adoption of the networks model and limited impact upon organizational processes.

Item Type: Journal Article
Divisions: Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: British Journal of Management
Publisher: Wiley-Blackwell Publishing, Inc
ISSN: 1045-3172
Official Date: 2007
Dates:
DateEvent
2007Published
Volume: Vol. 18
Number: No. 1
Page Range: pp. 93-105
DOI: 10.1111/j.1467-8551.2006.00494.x
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

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