The Post Implementation Phase of a Large-Scale Integrative IT Project
Marabelli, Marco and Newell, Susan (2010) The Post Implementation Phase of a Large-Scale Integrative IT Project. In: Enterprise Information Systems and Implementing IT Infrastructures. Hershey, PA: I G I Global, pp. 180-194. ISBN 978-1-6152-0625-4Full text not available from this repository.
Official URL: http://dx.doi.org/10.4018/978-1-61520-625-4.ch013
In this chapter the authors focus on the iterative process that occurs within the implementation phase of an ERP which they depict as a series of learning cycles: managers make decisions, identify mistakes, and accumulate experience (lessons learned). They examine these “learning cycles” through the lens of absorptive capacity and they use a case study and a qualitative perspective. The authors identify a number of tradeoffs that represent the learning paths of Alpha Co. and find that such learning process is path dependent, organizational memory plays a fundamental role, and double loop cycles contribute in the development of absorptive capacity seen as a dynamic capability.
|Item Type:||Book Item|
|Subjects:||T Technology > T Technology (General)|
|Divisions:||Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit
Faculty of Social Sciences > Warwick Business School > Information Systems & Management
Faculty of Social Sciences > Warwick Business School
|Publisher:||I G I Global|
|Place of Publication:||Hershey, PA|
|Book Title:||Enterprise Information Systems and Implementing IT Infrastructures|
|Number of Pages:||15|
|Page Range:||pp. 180-194|
|Access rights to Published version:||Restricted or Subscription Access|
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