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The Post Implementation Phase of a Large-Scale Integrative IT Project
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Marabelli, Marco and Newell, Susan (2010) The Post Implementation Phase of a Large-Scale Integrative IT Project. In: Enterprise Information Systems and Implementing IT Infrastructures. Hershey, PA: I G I Global, pp. 180-194. ISBN 978-1-6152-0625-4
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Official URL: http://dx.doi.org/10.4018/978-1-61520-625-4.ch013
Abstract
In this chapter the authors focus on the iterative process that occurs within the implementation phase of an ERP which they depict as a series of learning cycles: managers make decisions, identify mistakes, and accumulate experience (lessons learned). They examine these “learning cycles” through the lens of absorptive capacity and they use a case study and a qualitative perspective. The authors identify a number of tradeoffs that represent the learning paths of Alpha Co. and find that such learning process is path dependent, organizational memory plays a fundamental role, and double loop cycles contribute in the development of absorptive capacity seen as a dynamic capability.
Item Type: | Book Item | ||||
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Subjects: | T Technology > T Technology (General) | ||||
Divisions: | Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School |
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Publisher: | I G I Global | ||||
Place of Publication: | Hershey, PA | ||||
ISBN: | 978-1-6152-0625-4 | ||||
Book Title: | Enterprise Information Systems and Implementing IT Infrastructures | ||||
Official Date: | 2010 | ||||
Dates: |
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Number: | Chapter 13 | ||||
Number of Pages: | 15 | ||||
Page Range: | pp. 180-194 | ||||
DOI: | 10.4018/978-1-61520-625-4.ch013 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access |
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