Marabelli, Marco and Newell, Sue (2010) The Post Implementation Phase of a Large-Scale Integrative IT Project. In: Enterprise Information Systems and Implementing IT Infrastructures. Hershey, PA: I G I Global, pp. 180-194. ISBN 978-1-6152-0625-4

Full text not available from this repository.

Abstract

In this chapter the authors focus on the iterative process that occurs within the implementation phase of an ERP which they depict as a series of learning cycles: managers make decisions, identify mistakes, and accumulate experience (lessons learned). They examine these “learning cycles” through the lens of absorptive capacity and they use a case study and a qualitative perspective. The authors identify a number of tradeoffs that represent the learning paths of Alpha Co. and find that such learning process is path dependent, organizational memory plays a fundamental role, and double loop cycles contribute in the development of absorptive capacity seen as a dynamic capability.

Item Type:	Book Item
Subjects:	T Technology > T Technology (General)
Divisions:	Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit Faculty of Social Sciences > Warwick Business School > Information Systems & Management Faculty of Social Sciences > Warwick Business School
Publisher:	I G I Global
Place of Publication:	Hershey, PA
ISBN:	978-1-6152-0625-4
Book Title:	Enterprise Information Systems and Implementing IT Infrastructures
Date:	2010
Number:	Chapter 13
Number of Pages:	15
Page Range:	pp. 180-194
Identification Number:	10.4018/978-1-61520-625-4.ch013
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
URI:	http://wrap.warwick.ac.uk/id/eprint/45292

Request changes to a record

Actions (login required)

View Item