Marabelli, M. and Newell, Sue (2010) Responsiveness versus distinctiveness between organizational units in ERP implementation. In: 18th European Conference on Information Systems, Pretoria, South America, 6-9th of Jun, 2010. Published in: Proceedings of the 18th European Conference on Information Systems

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Abstract

In this Research-in-Progress paper, we explore a practice-based view of Enterprise System (ES) implementation. Drawing on Andrew Pickering’s “Mangle of Practice”, we discuss how an Enterprise System becomes a workable system over time through a dialectic of resistance and accommodation. Based on a longitudinal study of an ES implementation project in a global IT organization located in the U.S, we identified the temporal dimensions of an ES that emerged as a result of organizational practice. We further explore how activities of knowing are conducted through organizational practice. The study indicates some promising contributions. First, the study will contribute to IS research by offering a novel view that allows IS researchers to understand ES implementation as a cultural and historical practice. Second, the study will contribute to IS methodology by showing how a longitudinal research study is powerful to study ES implementation when we adopt a practice-based view. Third, the study will contribute to knowledge management literature by especially focusing on how the materiality of technology plays an important role in knowing activities in ES implementation projects. Finally, the study will contribute to practitioner research by bringing back managerial attention to ‘practice’ and explains how bringing attention to organizational practice is important in ES implementation.

Item Type:	Conference Item (Paper)
Subjects:	Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
Divisions:	Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit Faculty of Social Sciences > Warwick Business School
Journal or Publication Title:	Proceedings of the 18th European Conference on Information Systems
Publisher:	ECIS
Date:	2010
Status:	Not Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
Conference Paper Type:	Paper
Title of Event:	18th European Conference on Information Systems
Type of Event:	Conference
Location of Event:	Pretoria, South America
Date(s) of Event:	6-9th of Jun, 2010
URI:	http://wrap.warwick.ac.uk/id/eprint/45309

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