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Developing the processual analysis of institutionalization : the case of Resource Planning systems innovation
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Scarbrough, Harry, Robertson, Maxine and Swan, Jacky (2008) Developing the processual analysis of institutionalization : the case of Resource Planning systems innovation. In: 68th Annual Meeting of the Academy of Management, AOM 2008, Anaheim, CA, 8-13 Aug 2008 (Unpublished)
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Abstract
This paper contributes to the growing interest in the institutionalization of innovation. Drawing on the work of Barley and Tolbert (1997), the paper develops a processual approach to institutionalization which emphasizes the interplay between local level adoption of innovations, and their field-level diffusion. This interplay is seen linked to the emergence of key mechanisms of institutionalization, including role specialization, boundary-spanning activities and the production of discourse. The paper develops this processual approach through an historical, multi-level account of the evolution and spread of Resource Planning systems innovation, from the 1960's to the present-day culminating in the current generation of Enterprise Resource Planning (ERP) systems. This empirical account allows us explore the coevolution of key institutionalizing mechanisms and relate them to the development of the technologies involved. In particular, the relationship between field-level shifts in technology and the expanding scope, and challenges, of their use at local level are analysed in terms of a process of disembedding and embedding organizational and technological forms of knowledge. The resulting analysis helps us to account for the apparent contradiction between the widespread acceptance of ERP systems innovation and the chronic problems experienced in the use of such innovation. It leads to the view that RP systems innovation has become institutionalized within business practice in part because of, and not despite, the frequent failures associated with its adoption.
Item Type: | Conference Item (Paper) | ||||
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Divisions: | Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit Faculty of Social Sciences > Warwick Business School > Industrial Relations & Organisational Behaviour Faculty of Social Sciences > Warwick Business School > Information Systems & Management |
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Official Date: | 2008 | ||||
Dates: |
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Status: | Not Peer Reviewed | ||||
Publication Status: | Unpublished | ||||
Conference Paper Type: | Paper | ||||
Title of Event: | 68th Annual Meeting of the Academy of Management, AOM 2008 | ||||
Type of Event: | Conference | ||||
Location of Event: | Anaheim, CA | ||||
Date(s) of Event: | 8-13 Aug 2008 |
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