Lockton, Dan, Harrison, David (David J.) and Stanton, Neville, 1960-. (2008) Making the user more efficient : design for sustainable behaviour. International Journal of Sustainable Engineering, Vol.1 (No.1). pp. 3-8. ISSN 1939-7038

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Abstract

User behaviour is a significant determinant of a product’s environmental impact; while engineering advances permit increased efficiency of product operation, the user’s decisions and habits ultimately have a major effect on the energy or other resources used by the product. There is thus a need to change users’ behaviour. A range of design techniques developed in diverse contexts suggest opportunities for engineers, designers and other stakeholders working in the field of sustainable innovation to affect users’ behaviour at the point of interaction with the product or system, in effect ‘making the user more efficient’. Approaches to changing users’ behaviour from a number of fields are reviewed and discussed, including: strategic design of affordances and behaviour-shaping constraints to control or affect energyor other resource-using interactions; the use of different kinds of feedback and persuasive technology techniques to encourage or guide users to reduce their environmental impact; and context-based systems which use feedback to adjust their behaviour to run at optimum efficiency and reduce the opportunity for user-affected inefficiency. Example implementations in the sustainable engineering and ecodesign field are suggested and discussed.

Item Type:	Journal Article
Subjects:	T Technology > T Technology (General)
Divisions:	Faculty of Science > WMG (Formerly the Warwick Manufacturing Group)
Library of Congress Subject Headings (LCSH):	Sustainable design, Consumer education
Journal or Publication Title:	International Journal of Sustainable Engineering
Publisher:	Taylor & Francis Ltd.
ISSN:	1939-7038
Date:	27 June 2008
Volume:	Vol.1
Number:	No.1
Page Range:	pp. 3-8
Identification Number:	10.1080/19397030802131068
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access
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URI:	http://wrap.warwick.ac.uk/id/eprint/47093

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