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Complex engineering service systems: a grand challenge
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Ng, Irene C. L., Parry, Glenn, Maull, Roger and McFarlane, Duncan (2011) Complex engineering service systems: a grand challenge. In: Ng, Irene C. L. and Parry, Glenn and Wild, Peter and McFarlane, Duncan and Tasker, Paul, (eds.) Complex Engineering Service Systems: Concepts and Research. Decision Engineering, Part 5 . London, U.K.: Springer Verlag London Ltd., pp. 439-454. ISBN 978-0-85729-188-2
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Official URL: http://dx.doi.org/10.1007/978-0-85729-189-9_23
Abstract
This chapter examines the contributions made within this book and seeks to add to the development of the framework for complex engineering service systems. Particular focus is placed upon emergent value, which is co-created as customer variety permeates processes.
Item Type: | Book Item | ||||
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Subjects: | H Social Sciences > HB Economic Theory H Social Sciences > HF Commerce H Social Sciences > HM Sociology T Technology > TA Engineering (General). Civil engineering (General) |
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Divisions: | Faculty of Science, Engineering and Medicine > Engineering > WMG (Formerly the Warwick Manufacturing Group) | ||||
Series Name: | Decision Engineering | ||||
Publisher: | Springer Verlag London Ltd. | ||||
Place of Publication: | London, U.K. | ||||
ISBN: | 978-0-85729-188-2 | ||||
ISSN: | 1619-5736 | ||||
Book Title: | Complex Engineering Service Systems: Concepts and Research | ||||
Editor: | Ng, Irene C. L. and Parry, Glenn and Wild, Peter and McFarlane, Duncan and Tasker, Paul | ||||
Official Date: | 2 July 2011 | ||||
Dates: |
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Volume: | Part 5 | ||||
Number of Pages: | 16 | ||||
Page Range: | pp. 439-454 | ||||
DOI: | 10.1007/978-0-85729-189-9_23 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Access rights to Published version: | Restricted or Subscription Access |
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