Providing audible feedback in (workplace) interaction - are there ethnic differences?
Marra, Meredith and Holmes, J. (2009) Providing audible feedback in (workplace) interaction - are there ethnic differences? In: 11th Conference of the International Pragmatics Association, Melbourne, Australia, Jul 12-17, 2009. Published in: Abstracts of the 11th Conference of the International Pragmatics Association p. 118.Full text not available from this repository.
Official URL: http://ipra.ua.ac.be/main.aspx?c=.CONFERENCE11&n=1...
In many western communities it is assumed that appropriate listener activities entail active and audible feedback carefully positioned at “transition-relevance places” (McCarthy 2003, Sacks et al, 1974, Schegloff 1982) in order to indicate interest and involvement in the interaction. Data collected in New Zealand Māori and Pākehā (people of European origin) workplaces could be regarded as challenging this assumption. Firstly in Māori meetings audible feedback is quite acceptable within a speaker turn. It is not interpreted as an interruption or as an indication of inattention or rudeness. Moreover, its positioning appears to be subtly different than in Pākehā interaction. Secondly, in Māori conversation there is greater tolerance for silence (Metge and Kinloch 1978), and, moreover, pauses between turns are considerably longer than in interactions between Pākehā conversationalists. This paper compares interactions in Māori and Pākehā workplaces in order to explore the hypothesis that what are considered appropriate listener activities are strongly influenced by cultural norms. Potential areas of confusion and misunderstanding will also be identified.
|Item Type:||Conference Item (Paper)|
|Subjects:||H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HM Sociology
P Language and Literature > P Philology. Linguistics
|Divisions:||Faculty of Social Sciences > Centre for Applied Linguistics|
|Journal or Publication Title:||Abstracts of the 11th Conference of the International Pragmatics Association|
|Publisher:||International Pragmatics Association|
|Official Date:||July 2009|
|Page Range:||p. 118|
|Status:||Not Peer Reviewed|
|Access rights to Published version:||Restricted or Subscription Access|
|Conference Paper Type:||Paper|
|Title of Event:||11th Conference of the International Pragmatics Association|
|Type of Event:||Conference|
|Location of Event:||Melbourne, Australia|
|Date(s) of Event:||Jul 12-17, 2009|
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