The building blocks of an operations strategy for e-business
Lowson, Robert H. and Burgess, Nicola. (2003) The building blocks of an operations strategy for e-business. The TQM Magazine, Vol.15 (No.3). pp. 152-163. ISSN 0954-478XFull text not available from this repository.
Official URL: http://dx.doi.org/10.1108/09544780310469253
This paper sets out to explain the vital role of an operations strategy in e-business. Suggests, through various research findings, that a firm can employ a number of operations strategies, and that they each possess certain core building blocks. Further, when properly combined, these strategies can be customised to a particular situation and offer substantial benefits for an organisation in driving e-business best practices. The paper gives definitions and descriptions of operations management, e-business, e-operations and an operations strategy for e-business. The work is also supported by empirical research data in the form of a small case study.
|Item Type:||Journal Article|
|Divisions:||Faculty of Social Sciences > Warwick Business School > International Centre for Governance & Public Management
Faculty of Social Sciences > Warwick Business School > Operations Management
Faculty of Social Sciences > Warwick Business School
|Journal or Publication Title:||The TQM Magazine|
|Publisher:||MCB UP Ltd|
|Page Range:||pp. 152-163|
|Access rights to Published version:||Restricted or Subscription Access|
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