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The building blocks of an operations strategy for e-business
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Lowson, Robert H. and Burgess, Nicola. (2003) The building blocks of an operations strategy for e-business. The TQM Magazine, Vol.15 (No.3). pp. 152-163. ISSN 0954-478X
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Official URL: http://dx.doi.org/10.1108/09544780310469253
Abstract
This paper sets out to explain the vital role of an operations strategy in e-business. Suggests, through various research findings, that a firm can employ a number of operations strategies, and that they each possess certain core building blocks. Further, when properly combined, these strategies can be customised to a particular situation and offer substantial benefits for an organisation in driving e-business best practices. The paper gives definitions and descriptions of operations management, e-business, e-operations and an operations strategy for e-business. The work is also supported by empirical research data in the form of a small case study.
| Item Type: | Journal Article |
|---|---|
| Divisions: | Faculty of Social Sciences > Warwick Business School > International Centre for Governance & Public Management Faculty of Social Sciences > Warwick Business School > Operations Management Faculty of Social Sciences > Warwick Business School |
| Journal or Publication Title: | The TQM Magazine |
| Publisher: | MCB UP Ltd |
| ISSN: | 0954-478X |
| Date: | 2003 |
| Volume: | Vol.15 |
| Number: | No.3 |
| Page Range: | pp. 152-163 |
| Identification Number: | 10.1108/09544780310469253 |
| Status: | Peer Reviewed |
| Publication Status: | Published |
| Access rights to Published version: | Restricted or Subscription Access |
| URI: | http://wrap.warwick.ac.uk/id/eprint/48896 |
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