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Characterising the experience of interaction : an evaluation of automotive rotary dials
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Wellings, Tom, Pitts, Matthew and Williams, M. A. (Mark A.). (2012) Characterising the experience of interaction : an evaluation of automotive rotary dials. Ergonomics, Vol.15 (No.11). pp. 1298-1315. ISSN 0014-0139
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Official URL: http://dx.doi.org/10.1080/00140139.2012.708057
Abstract
Optimising sensory product qualities is a priority for automotive manufacturers when developing human–machine interfaces, as user experience frameworks consider sensory aesthetics to be a main influencing factor of the overall judgement of product appeal. This empirical study examines whether users’ overall judgements of product appeal can be predicted from measures of non-visual aesthetic qualities. Ninety-one UK owners of Supermini segment cars assessed five examples of rotary temperature dials. Factor analysis gave four clear factors common across all samples, of which ‘unrefined loudness’ and ‘positivity/precision’ predicted up to 26% variance in the hedonic score; both factors were similarly important in the regression models. Significant differences in appeal were observed between the samples; however, there were no effects due to age or gender. Practitioner Summary: The research shows that the overall appeal of automotive rotary dials is partially predicted by their non-visual aesthetics. These findings are applicable to the design of any products where improving the user experience is a goal, as it demonstrates that user experience models are applicable to product domains other than computing and information technology.
| Item Type: | Journal Article |
|---|---|
| Subjects: | T Technology > TL Motor vehicles. Aeronautics. Astronautics |
| Divisions: | Faculty of Science > WMG (Formerly the Warwick Manufacturing Group) |
| Journal or Publication Title: | Ergonomics |
| Publisher: | Taylor & Francis Ltd. |
| ISSN: | 0014-0139 |
| Date: | November 2012 |
| Volume: | Vol.15 |
| Number: | No.11 |
| Number of Pages: | 18 |
| Page Range: | pp. 1298-1315 |
| Identification Number: | 10.1080/00140139.2012.708057 |
| Status: | Peer Reviewed |
| Publication Status: | Published |
| Access rights to Published version: | Restricted or Subscription Access |
| URI: | http://wrap.warwick.ac.uk/id/eprint/49314 |
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