Characterising the experience of interaction : an evaluation of automotive rotary dials
Wellings, Tom, Pitts, Matthew and Williams, M. A. (Mark A.). (2012) Characterising the experience of interaction : an evaluation of automotive rotary dials. Ergonomics, Vol.15 (No.11). pp. 1298-1315. ISSN 0014-0139Full text not available from this repository.
Official URL: http://dx.doi.org/10.1080/00140139.2012.708057
Optimising sensory product qualities is a priority for automotive manufacturers when developing human–machine interfaces, as user experience frameworks consider sensory aesthetics to be a main influencing factor of the overall judgement of product appeal. This empirical study examines whether users’ overall judgements of product appeal can be predicted from measures of non-visual aesthetic qualities. Ninety-one UK owners of Supermini segment cars assessed five examples of rotary temperature dials. Factor analysis gave four clear factors common across all samples, of which ‘unrefined loudness’ and ‘positivity/precision’ predicted up to 26% variance in the hedonic score; both factors were similarly important in the regression models. Significant differences in appeal were observed between the samples; however, there were no effects due to age or gender. Practitioner Summary: The research shows that the overall appeal of automotive rotary dials is partially predicted by their non-visual aesthetics. These findings are applicable to the design of any products where improving the user experience is a goal, as it demonstrates that user experience models are applicable to product domains other than computing and information technology.
|Item Type:||Journal Article|
|Subjects:||T Technology > TL Motor vehicles. Aeronautics. Astronautics|
|Divisions:||Faculty of Science > WMG (Formerly the Warwick Manufacturing Group)|
|Journal or Publication Title:||Ergonomics|
|Publisher:||Taylor & Francis Ltd.|
|Number of Pages:||18|
|Page Range:||pp. 1298-1315|
|Access rights to Published version:||Restricted or Subscription Access|
Actions (login required)