Mapping causal knowledge : how managers consider their environment during meetings
Shaw, Duncan, Eden, Colin and Ackermann, Fran. (2009) Mapping causal knowledge : how managers consider their environment during meetings. International Journal of Management and Decision Making, 10 (5/6). pp. 321-340. ISSN 1462-4621Full text not available from this repository.
Official URL: http://dx.doi.org/10.1504/IJMDM.2009.026681
Causal mapping can help managers to think through the causal influence between issues, enabling them to base a decision on a more structured consideration. Even in regular meetings, learning and the integration of knowledge from diverse stakeholders can benefit from causal mapping. Four causal mapping meetings with management teams are analysed to assess how managers thought causally about their environment when strategy-making. We found that although managers can use other views to expand their environmental knowledge, some prefer to use familiar information rather than less familiar information. Despite this preference, many managers thought systemically about a raft of related issues. We discuss our findings in the context of regular meetings and offer improvements to the facilitation of group causal mapping.
|Item Type:||Journal Article|
|Subjects:||H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management|
|Divisions:||Faculty of Social Sciences > Warwick Business School > Operational Research & Management Sciences
Faculty of Social Sciences > Warwick Business School
|Journal or Publication Title:||International Journal of Management and Decision Making|
|Official Date:||September 2009|
|Page Range:||pp. 321-340|
|Access rights to Published version:||Restricted or Subscription Access|
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