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Promises, premises and risks : sharing responsibilities, working up trust and sustaining commitment in participatory design projects

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Buscher, Moniker, Shapiro, Dan, Voss, Alexander, Hartswood, Mark, Procter, Rob, Slack, Roger, Voss, Alex and Mogensen, Preben (2002) Promises, premises and risks : sharing responsibilities, working up trust and sustaining commitment in participatory design projects. In: PDC 2002 - Participatory Design Conference, Malmo, Sweden, 23-25 Jun 2002. Published in: PDC 2002: 7th Biennial Participatory Design Conference pp. 183-192.

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Official URL: http://cpsr.org/issues/pd/pdc2002/

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Abstract

While participatory design crosses the boundaries between technology production and use, it does not erase them. In accounts of participatory projects, the work of negotiating and changing these boundaries often recedes into the background, yet it is crucial in shaping the very nature and scope of what is achievable. In this paper, we report on our various experiences of 'boundary crossing' in four very different participatory design contexts. We argue that in each setting a key task consists of enlisting the effort, imagination, trust and commitment of users, and the sharing of risks and responsibilities. We compare and discuss the different strategies, methods we have devised to achieve this within the local politics of each setting

Item Type: Conference Item (Paper)
Divisions: Faculty of Science > Computer Science
Journal or Publication Title: PDC 2002: 7th Biennial Participatory Design Conference
Official Date: June 2002
Dates:
DateEvent
June 2002Published
Page Range: pp. 183-192
Status: Peer Reviewed
Publication Status: Published
Conference Paper Type: Paper
Title of Event: PDC 2002 - Participatory Design Conference
Type of Event: Conference
Location of Event: Malmo, Sweden
Date(s) of Event: 23-25 Jun 2002

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