Voss, Alex, Procter, Rob, Slack, Roger, Hartswood, Mark, Williams, Robin and Rouncefield, Mark (2001) Production management and ordinary action : an investigation of situated, resourceful action in production planning and control. In: 20th Workshop of the UK Planning and Scheduling Special Interest Group, Edinburgh, UK, 13-14 Dec 2001. Published in: Title PLANSIG 2001 : proceedings of the twentieth workshop of the UK Planning and Scheduling Special Interest Group, 13th-14th December 2001 pp. 230-243.

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Abstract

We present a study of production planning and management in the Control Room of a manufacturing plant producing mass-customised diesel engines. The study illustrates how these activities are subject to various ‘worldly contingencies’ and how the production process emerges from the situated and resourceful activities of various kinds of professionals in the plant. These observations have serious implications for the question of how the various kinds of “intelligent manufacturing systems” that have been devised
can be employed. While the plant studied uses various kinds of automation systems, it critically depends on situated and resourceful action. We contend that for any kind of production management technology to be successful, it has to build on the everyday working life experiences of those working in production environments. This implies reconceptualising IT systems design and development to support evolutionary processes
through ‘design-in-use’.

Item Type:	Conference Item (Paper)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
Divisions:	Faculty of Science > Computer Science
Library of Congress Subject Headings (LCSH):	Information technology -- Management , Production management -- Data processing, Automobile industry and trade -- Great Britain, Assembly-line methods, Manufacturing processes -- Great Britain, Computer systems -- Great Britain, Systems software -- Design
Journal or Publication Title:	Title PLANSIG 2001 : proceedings of the twentieth workshop of the UK Planning and Scheduling Special Interest Group, 13th-14th December 2001
Editor:	Levine, John
Official Date:	December 2001
Dates:	Date Event December 2001 Published
Page Range:	pp. 230-243
Status:	Peer Reviewed
Publication Status:	Published
Funder:	Engineering and Physical Sciences Research Council (EPSRC)
Grant number:	00304580 and GR/M52786 (EPSRC)
Conference Paper Type:	Paper
Title of Event:	20th Workshop of the UK Planning and Scheduling Special Interest Group
Type of Event:	Conference
Location of Event:	Edinburgh, UK
Date(s) of Event:	13-14 Dec 2001

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