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End-user participation in standards setting? Taking the practical work of standards selection, configuration, appropriation and use seriously
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Voss, Alex, Procter, Rob, Hartswood, Mark, Slack, Roger, Soutter, J., Williams, Robin and Rouncefield, Mark (2003) End-user participation in standards setting? Taking the practical work of standards selection, configuration, appropriation and use seriously. In: The 3rd Conference on Standardization and Innovation in Information Technology, 2003., Delft, Netherlands, 22-24 Oct 2003. Published in: Proceedings of the 3rd IEEE Conference on Standardization and Innovation In Information Technology pp. 261-269. ISSN (IEEE Cat. No.03EX751).
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Official URL: http://dx.doi.org/10.1109/SIIT.2003.1251213
Abstract
We argue that a direct involvement of end-user organisations in standards setting is unlikely given the current division of labour in the IT industry. Drawing on material from one of our current case studies of practical IT systems development and use, we illustrate
the value of an understanding of end-users’ practices to understand the problem of participation in standards making. The picture that emerges from this analysis suggests that a more nuanced view of the role of standards in practical IT work is needed and that
direct participationin standards setting is perhaps not the way forward for end-users to influence technological development. Rather, we propose that indirect participation based on facilitation and feedback would allow end-users to influence standards making
while seeking solutions to their particular problems in uniquely adequate ways. Keywords: standardisation, configuration, user perspective, participation
| Item Type: | Conference Item (Paper) | ||||
|---|---|---|---|---|---|
| Divisions: | Faculty of Science > Computer Science | ||||
| Journal or Publication Title: | Proceedings of the 3rd IEEE Conference on Standardization and Innovation In Information Technology | ||||
| Publisher: | IEEE | ||||
| ISSN: | (IEEE Cat. No.03EX751) | ||||
| Official Date: | October 2003 | ||||
| Dates: |
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| Page Range: | pp. 261-269 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access | ||||
| Conference Paper Type: | Paper | ||||
| Title of Event: | The 3rd Conference on Standardization and Innovation in Information Technology, 2003. | ||||
| Type of Event: | Conference | ||||
| Location of Event: | Delft, Netherlands | ||||
| Date(s) of Event: | 22-24 Oct 2003 |
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