Jakobs, Kai, Procter, Rob and Williams, Robin (1998) Standardisation, innovation and implementation of information technology. In: IFIP TC9 World Conference on Human Choice and Computers: Computers and Networks in the Age of Globalization, Geneva, Switzerland , 25-28 Aug 1998. Published in: Computers and networks in the age of globalization : IFIP TC9 Fifth World Conference on Human Choice and Computers pp. 201-220. ISBN 0792372530.

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Abstract

This paper looks at the mutual interplay between information technology (IT) and its environment. Exploring specifically the issues surrounding innovations in the field of corporate IT systems we show that a distinction has to be made between different categories of information technology (IT) systems regarding their introduction, subsequent diffusion, and particularly their corporate usage. We will show that strategic deployment of e-mail will only happen if and when it is no longer considered an infrastructural technology. However, apparently this has rarely happened thus far. Strong relations and dependencies exist between standardiation, innovation and the subsequent implementation of IT systems. We argue that these activities must not be considered separately, especially as standards-based components are playing an increasingly important role in implementation processes. Consequently, the role of the users in, and their influence on, standards setting are addressed as well. The findings and conclusions presented are largely based on a number of interviews

Item Type:	Conference Item (Paper)
Divisions:	Faculty of Science, Engineering and Medicine > Science > Computer Science
Journal or Publication Title:	Computers and networks in the age of globalization : IFIP TC9 Fifth World Conference on Human Choice and Computers
Publisher:	IFIP
ISBN:	0792372530
Official Date:	1998
Dates:	Date Event 1998 Published
Page Range:	pp. 201-220
Status:	Peer Reviewed
Publication Status:	Published
Conference Paper Type:	Paper
Title of Event:	IFIP TC9 World Conference on Human Choice and Computers: Computers and Networks in the Age of Globalization
Type of Event:	Conference
Location of Event:	Geneva, Switzerland
Date(s) of Event:	25-28 Aug 1998

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