Skip to content Skip to navigation
University of Warwick
  • Study
  • |
  • Research
  • |
  • Business
  • |
  • Alumni
  • |
  • News
  • |
  • About

University of Warwick
Publications service & WRAP

Highlight your research

  • WRAP
    • Home
    • Search WRAP
    • Browse by Warwick Author
    • Browse WRAP by Year
    • Browse WRAP by Subject
    • Browse WRAP by Department
    • Browse WRAP by Funder
    • Browse Theses by Department
  • Publications Service
    • Home
    • Search Publications Service
    • Browse by Warwick Author
    • Browse Publications service by Year
    • Browse Publications service by Subject
    • Browse Publications service by Department
    • Browse Publications service by Funder
  • Help & Advice
University of Warwick

The Library

  • Login
  • Admin

Corporate email in Europe — requirements, usage and ways ahead

Tools
- Tools
+ Tools

Jakobs, Kai, Procter, Rob, Williams, Robin and Fichtner, Martina (1996) Corporate email in Europe — requirements, usage and ways ahead. In: CFP 4th International Conference on Telecommunication Systems, Nashville, Tennessee, 21-24 Mar 1996. Published in: Proceedings of the 4th International Conference on Telecommunication Systems: Modeling and Analysis : March 21-24, 1996 pp. 600-605.

Research output not available from this repository.

Request-a-Copy directly from author or use local Library Get it For Me service.

Request Changes to record.

Abstract

Although electronic mail is by far the most popular data communication service, comparably little is known about the problems associated with its introduction and use. This paper looks at different issues, both technical and non-technical, and report the results of a number of interviews with corporate IT managers. It turns out that few of the technical problems identified actually stem from inadequacies of the standards documents, but from incomplete implementations. With respect to non-technical issues, introduction strategies, requirements analyses and user support are the most crucial points. 1 BACKGROUND AND MOTIVATION Electronic Mail has made its way into the offices of virtually all large international organizations. Recent studies on this subject (e.g. [Ovum 94]) suggest that once it has been introduced at an organization-wide level e-mail yields considerable advantages over `traditional' communication media such as letter, telex, fax, and phone.

Item Type: Conference Item (Paper)
Divisions: Faculty of Science, Engineering and Medicine > Science > Computer Science
Journal or Publication Title: Proceedings of the 4th International Conference on Telecommunication Systems: Modeling and Analysis : March 21-24, 1996
Publisher: Owen Graduate School of Management
Official Date: March 1996
Dates:
DateEvent
March 1996Published
Page Range: pp. 600-605
Status: Peer Reviewed
Publication Status: Published
Conference Paper Type: Paper
Title of Event: CFP 4th International Conference on Telecommunication Systems
Type of Event: Conference
Location of Event: Nashville, Tennessee
Date(s) of Event: 21-24 Mar 1996

Request changes or add full text files to a record

Repository staff actions (login required)

View Item View Item
twitter

Email us: wrap@warwick.ac.uk
Contact Details
About Us