Jakobs, Kai, Procter, Rob, Williams, Robin and Fichtner, Martina (1996) Some non-technical issues in the implementation of corporate e-mail : lessons from case studies. In: ACM SIGCPR/SIGMIS Conference, Denver, Colorado, 11-13 Apr 1996. Published in: SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research pp. 173-180. ISBN 9780897917827.

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Abstract

This paper addresses some of the non-technical issues associated with the adoption and development of elecixonic messaging in large international organisations. The results of case studies of organisational implementations of e-mail services are presented,
and the strategies employed analysed. Subsequently, end-user issues and problems of messaging services are discussed.

Item Type:	Conference Item (Paper)
Subjects:	H Social Sciences > HE Transportation and Communications Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
Divisions:	Faculty of Science > Computer Science
Library of Congress Subject Headings (LCSH):	Electronic mail systems, Information technology -- Management -- Case studies, User interfaces (Computer systems), Technological innovations, Human-computer interaction
Journal or Publication Title:	SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
Publisher:	ACM Press
ISBN:	9780897917827
Official Date:	April 1996
Dates:	Date Event April 1996 Published
Page Range:	pp. 173-180
Status:	Peer Reviewed
Publication Status:	Published
Conference Paper Type:	Paper
Title of Event:	ACM SIGCPR/SIGMIS Conference
Type of Event:	Conference
Location of Event:	Denver, Colorado
Date(s) of Event:	11-13 Apr 1996

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