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Some non-technical issues in the implementation of corporate e-mail : lessons from case studies
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Jakobs, Kai, Procter, Rob, Williams, Robin and Fichtner, Martina (1996) Some non-technical issues in the implementation of corporate e-mail : lessons from case studies. In: ACM SIGCPR/SIGMIS Conference, Denver, Colorado, 11-13 Apr 1996. Published in: SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research pp. 173-180. ISBN 9780897917827.
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Official URL: http://dx.doi.org/10.1145/238857.238892
Abstract
This paper addresses some of the non-technical issues associated with the adoption and development of elecixonic messaging in large international organisations. The results of case studies of organisational implementations of e-mail services are presented,
and the strategies employed analysed. Subsequently, end-user issues and problems of messaging services are discussed.
Item Type: | Conference Item (Paper) | ||||
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Subjects: | H Social Sciences > HE Transportation and Communications Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software |
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Divisions: | Faculty of Science, Engineering and Medicine > Science > Computer Science | ||||
Library of Congress Subject Headings (LCSH): | Electronic mail systems, Information technology -- Management -- Case studies, User interfaces (Computer systems), Technological innovations, Human-computer interaction | ||||
Journal or Publication Title: | SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research | ||||
Publisher: | ACM Press | ||||
ISBN: | 9780897917827 | ||||
Official Date: | April 1996 | ||||
Dates: |
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Page Range: | pp. 173-180 | ||||
Status: | Peer Reviewed | ||||
Publication Status: | Published | ||||
Conference Paper Type: | Paper | ||||
Title of Event: | ACM SIGCPR/SIGMIS Conference | ||||
Type of Event: | Conference | ||||
Location of Event: | Denver, Colorado | ||||
Date(s) of Event: | 11-13 Apr 1996 |
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