Procter, Rob and Williams, Robin (1992) HCI : whose problem is IT anyway? In: IFIP TC2/WG2.7 Working Conference on Engineering for Human-Computer Interaction, Ellivuori, Finland, 10-14 Aug 1992. Published in: Proceedings of the IFIP TC2/WG2.7 Working Conference on Engineering for Human-Computer Interaction pp. 385-396. ISBN 9780444899040.

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Abstract

This paper reviews the current state of HCI. We argue that HCI lacks a sufficient understanding of the issues that effect the usability both of computer systems, and of HCI practices in real situations of system design and implementation. In this paper, we explore these issues from the perspective of problem ownership'. Internally, various constituencies of expertise compete to de ne and address the fundamental problems; externally, there is
uncertainty and ambiguity as to the identity of the use 'that the HCI community claims it is

Item Type:	Conference Item (Paper)
Divisions:	Faculty of Science > Computer Science
Journal or Publication Title:	Proceedings of the IFIP TC2/WG2.7 Working Conference on Engineering for Human-Computer Interaction
Publisher:	North Holland
ISBN:	9780444899040
Official Date:	August 1992
Dates:	Date Event August 1992 Published
Page Range:	pp. 385-396
Status:	Peer Reviewed
Publication Status:	Published
Conference Paper Type:	Paper
Title of Event:	IFIP TC2/WG2.7 Working Conference on Engineering for Human-Computer Interaction
Type of Event:	Conference
Location of Event:	Ellivuori, Finland
Date(s) of Event:	10-14 Aug 1992

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