Clarke, Karen, Hughes, John, Martin, Dave, Rouncefield, Mark, Sommerville, Ian, Gurr, Corin, Hartswood, Mark, Procter, Rob, Slack, Roger and Voss, Alex (2003) Dependable red hot action. In: ECSCW 2003 : 8th European Conference on Computer Supported Cooperative Work, Helsinki, Finland, 14-18 Sep 2003. Published in: ECSCW 2003. Proceedings of the 8th European Conference on Computer Supported Cooperative Work. Dordrecht, The Netherlands ISBN 9781402015731.

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Abstract

We present a brief observational, ‘ethnographic’, study of the Roughing Mill in a steel plant and use material from recorded activities to provide ‘illustrative vignettes’ of
some aspects of the accomplishment and problems of everyday work. The account provides a ‘bottom up’ method for developing a more sophisticated and situated view of the problems of dependability. The paper documents the social organisation of work in
the Roughing Mill, the interaction between the computer scheduler and the skill of the mill operator in accomplishing ‘dependable’ production of steel plates from slabs.

Item Type:	Conference Item (Paper)
Divisions:	Faculty of Science, Engineering and Medicine > Science > Computer Science
Journal or Publication Title:	ECSCW 2003. Proceedings of the 8th European Conference on Computer Supported Cooperative Work. Dordrecht, The Netherlands
Publisher:	Springer
ISBN:	9781402015731
Official Date:	September 2003
Dates:	Date Event September 2003 Published
Status:	Peer Reviewed
Conference Paper Type:	Paper
Title of Event:	ECSCW 2003 : 8th European Conference on Computer Supported Cooperative Work
Type of Event:	Conference
Location of Event:	Helsinki, Finland
Date(s) of Event:	14-18 Sep 2003
Related URLs:	Author

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