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'Repairing' the machine : a case study of evaluating computer aided detection tools in breast screening

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Hartswood, Mark, Procter, Rob, Rouncefield, Mark, Slack, Roger, Soutter, James and Voss, Alex (2003) 'Repairing' the machine : a case study of evaluating computer aided detection tools in breast screening. In: 8th European Conference on Computer Supported Cooperative Work, Helsinki, Finland, 14-18 Sep 2003. Published in: ECSCW 2003 : Proceedings of the Eighth European Conference on Computer Supported Cooperative Work 14–18 September 2003, Helsinki, Finland pp. 375-394. ISBN 9789401000680.

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Official URL: http://dx.doi.org/10.1007/978-94-010-0068-0_20

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Abstract

In this paper, we consider the problems of introducing computer-based tools into collaborative processes, arguing that such an introduction must attend to the sociality of work if it is not to impact negatively upon the work that they are intended to support. To ground our arguments, we present findings from an ethnomethologically-informed ethnographic study carried out in the context of the clinical trial of a computer-based aid in medical work. Our findings highlight the problematic nature of traditional clinical trials for evaluating healthcare technologies, precisely because such trials fail to grasp the situated, social and collaborative dimensions of medical work.

Item Type: Conference Item (Paper)
Divisions: Faculty of Science, Engineering and Medicine > Science > Computer Science
Journal or Publication Title: ECSCW 2003 : Proceedings of the Eighth European Conference on Computer Supported Cooperative Work 14–18 September 2003, Helsinki, Finland
Publisher: Springer
ISBN: 9789401000680
Official Date: September 2003
Dates:
DateEvent
September 2003Published
Page Range: pp. 375-394
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Open Access (Creative Commons)
Conference Paper Type: Paper
Title of Event: 8th European Conference on Computer Supported Cooperative Work
Type of Event: Conference
Location of Event: Helsinki, Finland
Date(s) of Event: 14-18 Sep 2003
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