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Improving 'knife to skin time' : process modelling and new technology in medical work
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Clarke, K., Hartswood, Mark, Procter, Rob, Rouncefield, Mark, Slack, Roger and Williams, Robin (2002) Improving 'knife to skin time' : process modelling and new technology in medical work. Health Informatics Journal, Vol.8 (No.1). pp. 39-42. doi:10.1177/146045820200800107 ISSN 1460-4582.
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Official URL: http://dx.doi.org/10.1177/146045820200800107
Abstract
As healthcare becomes information intensive technology increasingly plays an important role in managing patient care; information gathering and dissemination; and co-ordinating work. One approach to ensuring resources, staff and systems are allocated and used efficiently is process modelling. This paper presents some findings from the Dependability Interdisciplinary Research Collaboration (DIRC) project, on ‘process modelling’ as an aspect of managerial activity and the work involved in both creating and implementing process maps or models. Our ethnographic investigations document some of the problems in developing process maps of medical activity as part of a desire to ‘improve knife to skin time’. We suggest that process maps are not systematic, rational, scientific deductions of the most efficient process. Process maps are locally sensible versions of best practice, and problems may arise where such locally sensible versions are exported throughout an organization to other settings where other relevances may apply.
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Divisions: | Faculty of Science, Engineering and Medicine > Science > Computer Science | ||||
| Journal or Publication Title: | Health Informatics Journal | ||||
| Publisher: | Sage Publications Ltd. | ||||
| ISSN: | 1460-4582 | ||||
| Official Date: | 2002 | ||||
| Dates: |
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| Volume: | Vol.8 | ||||
| Number: | No.1 | ||||
| Page Range: | pp. 39-42 | ||||
| DOI: | 10.1177/146045820200800107 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access |
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