Hartswood, Mark, Procter, Rob, Rouncefield, Mark and Sharpe, Michael (2000) Being there and doing IT : a case study of a co-development approach in healthcare. In: 6th Biennial Participatory Design Conference, New York, 28 Nov-1 Dec 2000. Published in: PDC 2000 : proceedings of the participatory design conference pp. 96-105. ISBN 0966781813.

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Abstract

While user involvement initiatives such as participatory
design are welcome, in as much as they focus on design,
they are only capable of advancing user control so far. We
argue that more attention should be paid to building a
partnership between IT specialists and users that extends over the whole systems lifecycle, and is grounded upon what happens as users grapple with the problems of applying IT, i.e., appropriating its functionalities and affordances into their work practices and relations. In this paper, we outline how we have been attempting to achieve a user-led development approach in the context of an IT project within a healthcare setting.

Item Type:	Conference Item (Paper)
Divisions:	Faculty of Science, Engineering and Medicine > Science > Computer Science
Journal or Publication Title:	PDC 2000 : proceedings of the participatory design conference
Publisher:	PDC
ISBN:	0966781813
Official Date:	December 2000
Dates:	Date Event December 2000 Published
Page Range:	pp. 96-105
Status:	Peer Reviewed
Publication Status:	Published
Conference Paper Type:	Paper
Title of Event:	6th Biennial Participatory Design Conference
Type of Event:	Conference
Location of Event:	New York
Date(s) of Event:	28 Nov-1 Dec 2000

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