Clarke, K., Hartswood, Mark, Procter, Rob, Rouncefield, Mark and Slack, Roger (2003) Trusting the record. Methods of Information in Medicine, Vol.42 (No.4). pp. 345-352.

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Abstract

Objectives: This paper aims to contribute to a longstanding interest in documents and paperwork in healthcare work through an examination of everyday work with patient records in a clinic. Methods: An ethnographic study of record keeping practices in a deliberate self harm clinic was conducted to consider the role that document work plays in the development of trust in the routine social interactions of a working division of labor. Results and conclusions: Issues of trust are seen to play central roles within the complexities of organizational working and some consequent implications for the deployment and use of electronic medical record systems are considered.

Item Type:	Journal Article
Divisions:	Faculty of Science > Computer Science
Journal or Publication Title:	Methods of Information in Medicine
Publisher:	Schattauer GmbH
ISSN:	0026-1270
Official Date:	2003
Dates:	Date Event 2003 Published
Volume:	Vol.42
Number:	No.4
Page Range:	pp. 345-352
Status:	Peer Reviewed
Publication Status:	Published

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