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Making a case in medical work : implications for the electronic medical record
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Hartswood, Mark, Procter, Rob, Rouncefield, Mark and Slack, Roger (2003) Making a case in medical work : implications for the electronic medical record. Computer-Supported Cooperative Work: the journal of collaborative computing, Vol.12 (No.3). pp. 241-266. doi:10.1023/A:1025055829026
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Official URL: http://dx.doi.org/10.1023/A:1025055829026
Abstract
The introduction of theelectronic medical record (EMR) is widely seenby healthcare policy makers and servicemanagers alike as a key step in the achievementof more efficient and integrated healthcareservices. However, our study of inter-servicework practices reveals important discrepanciesbetween the presumptions of the role of the EMRin achieving service integration and the waysin which medical workers actually use andcommunicate patient information. These lead usto doubt that technologies like the EMR candeliver their promised benefits unless there isa better understanding of the work they areintended to support and the processes used inits development and deployment becomesignificantly more user-led.
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Divisions: | Faculty of Science, Engineering and Medicine > Science > Computer Science | ||||
| Journal or Publication Title: | Computer-Supported Cooperative Work: the journal of collaborative computing | ||||
| Publisher: | Springer Netherlands | ||||
| ISSN: | 0925-9724 | ||||
| Official Date: | 2003 | ||||
| Dates: |
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| Volume: | Vol.12 | ||||
| Number: | No.3 | ||||
| Page Range: | pp. 241-266 | ||||
| DOI: | 10.1023/A:1025055829026 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access |
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