Hartswood, Mark, Procter, Rob, Rouncefield, Mark and Slack, Roger (2003) Making a case in medical work : implications for the electronic medical record. Computer-Supported Cooperative Work: the journal of collaborative computing, Vol.12 (No.3). pp. 241-266. doi:10.1023/A:1025055829026 ISSN 0925-9724.

Research output not available from this repository.

Request-a-Copy directly from author or use local Library Get it For Me service.

Request Changes to record.

Abstract

The introduction of theelectronic medical record (EMR) is widely seenby healthcare policy makers and servicemanagers alike as a key step in the achievementof more efficient and integrated healthcareservices. However, our study of inter-servicework practices reveals important discrepanciesbetween the presumptions of the role of the EMRin achieving service integration and the waysin which medical workers actually use andcommunicate patient information. These lead usto doubt that technologies like the EMR candeliver their promised benefits unless there isa better understanding of the work they areintended to support and the processes used inits development and deployment becomesignificantly more user-led.

Item Type:	Journal Article
Divisions:	Faculty of Science, Engineering and Medicine > Science > Computer Science
Journal or Publication Title:	Computer-Supported Cooperative Work: the journal of collaborative computing
Publisher:	Springer Netherlands
ISSN:	0925-9724
Official Date:	2003
Dates:	Date Event 2003 Published
Volume:	Vol.12
Number:	No.3
Page Range:	pp. 241-266
DOI:	10.1023/A:1025055829026
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access

Request changes or add full text files to a record

Repository staff actions (login required)

View Item