Ure, J., Rakebrandt, F., Lloyd, Stuart, Khanban, A., Procter, Rob, Anderson, S., Hanley, J., Hartswood, Mark, Pagliari, C., McKinstry, B., Tarling, A., Kidd, G. and Corscadden, P. (2009) Giving them something to hate : using prototypes as a vehicle for early engagement in virtual organizations. Social Science Computer Review, Vol.27 (No.4). pp. 569-582. doi:10.1177/0894439309332664 ISSN 0894-4393.

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Abstract

There are recognized problems in the course of requirements analysis and design for heterogeneous, distributed, and dynamic systems. These are particularly evident where the context of future use is not yet clear to users, and where the implementation of these systems will reconfigure the costs, risks, and benefits for stakeholding groups. The article provides examples of the value of collaborative early prototyping with users in two such cases—the design of a HealthGrid portal and a telehealth portal. We provide further examples of the value of the prototype as a vehicle for engagement, a sandbox for exploring emerging opportunities, a landscape for negotiating the reconfiguration of roles and resources, and as an early warning system for early identification of emerging problems likely to impact on usability.

Item Type:	Journal Article
Divisions:	Faculty of Science, Engineering and Medicine > Science > Computer Science
Journal or Publication Title:	Social Science Computer Review
Publisher:	Sage Publications, Inc.
ISSN:	0894-4393
Official Date:	2009
Dates:	Date Event 2009 Published
Volume:	Vol.27
Number:	No.4
Page Range:	pp. 569-582
DOI:	10.1177/0894439309332664
Status:	Peer Reviewed
Publication Status:	Published
Access rights to Published version:	Restricted or Subscription Access

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