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User engagement by user-centred design in e-Health

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Sutcliffe, Alistair, Thew, Sarah, de Bruijn, Oscar, Buchan, Ian, Jarvis, Paul, McNaught, Jock and Procter, Rob (2010) User engagement by user-centred design in e-Health. Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences, Vol.368 (No.1926). pp. 4209-4224. doi:10.1098/rsta.2010.0141 ISSN 1364-503X.

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Official URL: http://dx.doi.org/10.1098/rsta.2010.0141

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Abstract

This paper describes the application of user-centred design (UCD) methods and a user engagement (UE) approach to a case study development of a visualization tool (ADVISES) to support epidemiological research. The combined UCD/UE approach consisted of scenario-based design, and analysis of the users’ tasks and mental model of the domain. Prototyping and storyboarding techniques were used to explore design options with users as well as specifying functionality for two versions of the software to meet the needs of novice and expert users. An evaluation of the prototype was carried out to assess the extent to which the expert model would support public health professionals in their analysis activities. The results of the design exploration requirements analysis study are reported. The implications of scenario-based design exploration, participatory design and user engagement are discussed.

Item Type: Journal Article
Subjects: Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
Divisions: Faculty of Science, Engineering and Medicine > Science > Computer Science
Library of Congress Subject Headings (LCSH): User-centered system design, Human-computer interaction, Information visualization
Journal or Publication Title: Philosophical Transactions of the Royal Society A: Mathematical, Physical and Engineering Sciences
Publisher: The Royal Society Publishing
ISSN: 1364-503X
Official Date: 2010
Dates:
DateEvent
2010Published
Volume: Vol.368
Number: No.1926
Page Range: pp. 4209-4224
DOI: 10.1098/rsta.2010.0141
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access
Funder: Engineering and Physical Sciences Research Council (EPSRC)

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