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Understanding project survival in an ES environment: a sociomaterial practice perspective

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Wagner, Erica L., Newell, Susan and Piccoli, Gabriele (2010) Understanding project survival in an ES environment: a sociomaterial practice perspective. Journal of the Association for Information Systems, Vol.11 (No.5). pp. 276-297. ISSN 1536-9323.

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Official URL: http://aisel.aisnet.org/jais/vol11/iss5/1

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Abstract

Modern organizations are increasingly choosing to adopt off-the-shelf software applications (e. g., Enterprise Systems, ES) rather than develop tailor-made solutions. However, many studies have shown that adopting prepackaged software is difficult with these highly integrated systems amplifying the potential for organizational conflict; especially once the system is rolled out to users. There is a gap in the literature related to this changing pattern of systems development, and researchers have begun investigating it. We contribute to this emerging literature while also shifting the focus of ES implementation research by offering a new perspective to understand the processes of mutual adaptation of the technical and social during system implementation and maintenance of large scale systems (ES). We focus on the turnaround process by which a troubled project at go-live becomes a working information system. Much IS literature to date has focused on the problems associated with configuration and implementation or the immediate (often negative) reaction to, and use of, packaged software. Yet, there is significant evidence that projects often do survive and yield a working information system in the face of, and despite, a negative release. Based on data from an intensive qualitative field study within a university, we find that practices are negotiated through processes of use rather than being permanently and systematically selected at a particular moment in time and, in so doing, we offer one of the first works to address the issue of sociomateriality and its implications for understanding the evolution of large scale IT systems.

Item Type: Journal Article
Subjects: Q Science > QA Mathematics > QA76 Electronic computers. Computer science. Computer software
Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Divisions: Faculty of Social Sciences > Warwick Business School > Innovation, Knowledge & Organisational Networks Research Unit
Faculty of Social Sciences > Warwick Business School > Information Systems & Management
Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: Journal of the Association for Information Systems
Publisher: Association of Information Systems
ISSN: 1536-9323
Official Date: 2010
Dates:
DateEvent
2010Published
Volume: Vol.11
Number: No.5
Number of Pages: 22
Page Range: pp. 276-297
Status: Not Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

Data sourced from Thomson Reuters' Web of Knowledge

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