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Understanding the (re)creation of routines from within : a symbolic interactionist perspective

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Dionysiou, D. D. and Tsoukas, Haridimos (2013) Understanding the (re)creation of routines from within : a symbolic interactionist perspective. Academy of Management Review, Volume 38 (Number 2). pp. 181-205. doi:10.5465/amr.2011.0215

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Official URL: http://dx.doi.org/10.5465/amr.2011.0215

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Abstract

Drawing on Symbolic Interactionism, we propose a process model for the creation and recreation of routines. Our model extends the performative perspective by exploring how routines, as collective accomplishments, are (re)created from within. In particular, we examine the mutual constitution of routines' constituent parts (performative and ostensive) through interaction, and develop endogenous explanations of routine (re)creation grounded on the actions and understandings of mutually susceptible participants. Mead's concept of role taking, with its strong emphasis on the relational aspect of agency, enables us to account for the fitting together of individual lines of action (performative) and the sharing of participants' schemata (included in the ostensive) as mutually constituted processes that occur as participants develop distinct selves in the context of a routine. Moreover, we account for the content and structure of the ostensive aspect and propose a conceptualization that does justice to it as a singular structural construct and allows for its multiplicity.

Item Type: Journal Article
Divisions: Faculty of Social Sciences > Warwick Business School > Industrial Relations & Organisational Behaviour
Faculty of Social Sciences > Warwick Business School
Journal or Publication Title: Academy of Management Review
Publisher: Academy of Management
ISSN: 0363-7425
Official Date: April 2013
Dates:
DateEvent
April 2013Published
Volume: Volume 38
Number: Number 2
Page Range: pp. 181-205
DOI: 10.5465/amr.2011.0215
Status: Peer Reviewed
Publication Status: Published
Access rights to Published version: Restricted or Subscription Access

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