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Towards a theory of supply chain alignment enablers : a systematic literature review
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Wong, Chee, Skipworth, Heather, Godsell, Janet and Achimugu, Nemile (2012) Towards a theory of supply chain alignment enablers : a systematic literature review. Supply Chain Management: An International Journal, Volume 17 (Number 4). pp. 419-437. doi:10.1108/13598541211246567 ISSN 1359-8546.
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Official URL: http://dx.doi.org/10.1108/13598541211246567
Abstract
Purpose: The importance of supply chain alignment has been discussed since the birth of supply chain management (SCM). Yet it remains a major challenge for supply chains. This paper aims to systematically review the cross disciplinary literature on supply chain alignment in order to identify, and develop constructs for enablers to alignment, and an associated set of hypotheses.
Design/methodology/approach: A systematic approach has been taken to the literature review, which ensures it is auditable and repeatable. The selection criteria are clearly aligned with the review question ensuring all literature pertinent to the question is identified and reviewed. Relevant information is extracted from the selected papers and synthesised into a set of hypotheses.
Findings: Six main constructs for the enablers of alignment are identified and defined: organisational structure, internal relational behaviour, customer relational behaviour, top management support, information sharing and business performance measurement system. While the literature is disparate, across different disciplines there is good support for these enablers. The relationships between supply chain alignment and shareholder and customer value are also argued with the support of the literature. Although each of the enablers is argued to positively affect shareholder and customer value, their interactions with one another are not well supported in the literature, either theoretically or empirically, and therefore this could be an area for further research.
Research limitations/implications: While the hypotheses remain theoretical, it is now possible to test them and understand the relative significance of the various enablers to alignment.
Practical implications: The significance of shareholder and customer alignment on the delivery of shareholder and customer value can be examined, thus moving towards a theory of supply chain alignment. This is needed since in practice companies are struggling with supply chain alignment.
Originality/value: The existing literature on supply chain alignment is disparate and multi-disciplinary as this descriptive analysis shows, with 72 papers published in 43 different journals. Moreover, most of the papers focus on particular enablers, while this paper brings together six key enablers from the literature to produce a set of hypotheses.
| Item Type: | Journal Article | ||||
|---|---|---|---|---|---|
| Divisions: | Faculty of Science, Engineering and Medicine > Engineering > WMG (Formerly the Warwick Manufacturing Group) | ||||
| Journal or Publication Title: | Supply Chain Management: An International Journal | ||||
| Publisher: | Emerald Group Publishing Ltd. | ||||
| ISSN: | 1359-8546 | ||||
| Official Date: | 2012 | ||||
| Dates: |
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| Volume: | Volume 17 | ||||
| Number: | Number 4 | ||||
| Page Range: | pp. 419-437 | ||||
| DOI: | 10.1108/13598541211246567 | ||||
| Status: | Peer Reviewed | ||||
| Publication Status: | Published | ||||
| Access rights to Published version: | Restricted or Subscription Access |
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